OUR COMPANY

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

THE TEAM

We are looking for a skilled, strong Business Analyst to join our ITE Cloud Team. This role is pivotal in bridging the gap between stakeholders and technical teams. The ideal candidate will possess a strong analytical mindset, exceptional communication skills, and a solid understanding of Agile -Scrum methodologies. You will drive the gathering of requirements, writing of user stories, facilitate grooming and refinement sessions, process improvements, and ensure successful project delivery.

ABOUT US

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

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HOW WE LOOK AFTER YOU

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Requirements Gathering: Lead workshops and meetings with stakeholders to gather, refine, and document business and technical requirements, ensuring alignment with strategic goals.
Business Process Analysis: Analyze current business processes (as-is) and design improved processes (to-be), identifying inefficiencies and gaps, and recommending actionable improvements.
Collaboration: Partner with development teams and solution architects to transform business needs into functional specifications, including user interfaces, business rules, and data requirements.
Documentation & Design: Create clear, detailed documentation such as functional design specifications, user stories, and process flow diagrams, ensuring they are accessible to both technical and non-technical team members. Experience with Confluence and Jira required.
User Story Writing: Create user stories based on requirements and stakeholder needs and experiences throughout business processes. Stories should adhere to Agile/Scrum methodology and have reasonable, clear, and relevant acceptance criteria.
Assistance in Planning: Experience assisting Product Owners and Program Managers in project planning, roadmap development, and estimations to ensure alignment with business goals and timelines.
Agile Methodology: Actively participate in Agile ceremonies, including sprint planning, backlog refinement, and retrospectives, to support iterative development and continuous improvement.
Testing & Validation: Coordinate user acceptance testing (UAT) efforts, ensuring that all solutions meet business requirements and quality standards, and facilitate the resolution of any identified issues.
Stakeholder Engagement: Serve as a key point of contact between business stakeholders and technical teams, fostering effective communication and ensuring requirements are well understood and executed.
Continuous Improvement: Identify opportunities for process optimization and contribute to the development of best practices that promote efficiency and effectiveness across projects.