Business Analyst, Human Capital Management

at  CGI

CGI – Payroll Services Centre (PSC) offers all-in-one cloud-based solution that simplifies Payroll and Human Capital Management. As part of a dynamic team, you will contribute to the success of local businesses! We are proud of our privileged relationships with clients, and their satisfaction rate is very high.
Every day, our members help hundreds of customers pay their employees in different industries. In this role, you will contribute to the success of local businesses within a dynamic team, with over 650 professionals and 60,000 customers!
We are looking for a reliable and motivated individual. Are you ready to play a key role?

We are ready for you:

• Never stop learning: we offer a complete, ongoing and paid training on Canadian payroll;
• Never stop growing: Career Opportunities supported by a professional development plan;
• Build true partnerships with your teammates, managers and clients.
• Enjoy our work environment recognized as one of the best in the country (Great Place to Work certified);
• As CGI members you will have access to our Share Purchase Plan and will join our Profit Participation Plan as of your first day with us;
• We care for our members: Employee Assistance Program, Health and wellness program, Comprehensive Insurance coverage financial assistance for your job-related studies; telemedicine, etc.
• Work-life balance: a flexible weekday schedule.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

As a Business Analyst, you will play a crucial role in the design, development, and improvement of Human Capital Management products. You will work closely with product teams, developers, and end-users to ensure that solutions meet the strategic needs of the company and its clients. Your primary mission will be to translate business requirements and user feedback into clear and actionable product specifications. Here are the responsibilities you will have on a typical day:

• Collaborate with product teams to understand market requirements and set development priorities.
• Analyze user needs and market trends to propose improvements and new features for the products.
• Develop detailed functional specifications to guide development teams in creating effective and innovative solutions.
• Participate in product validation by conducting user tests and collecting feedback to refine existing features.
• Coordinate product launch activities in collaboration with marketing and support teams, ensuring that products meet customer expectations.
• Maintain comprehensive documentation of product requirements, development processes, and test results to ensure traceability and continuous improvement.

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• Undergraduate degree in information systems management, product management, or related field.
• At least five years’ experience in business analysis, product development or HRIS systems management.
• Solid understanding of HR processes and HRIS market trends.
• Excellent communication and collaboration skills with the ability to translate business needs into clear product specifications.
• Experience with product management and HRIS tools such as JIRA, Confluence, etc.
• Ability to work in an Agile environment with project management experience desirable.
• Knowledge of user research and data analysis methods to inform product decisions.