Business Analyst I, Ambulatory Capacity Management

at  Memorial Sloan Kettering Cancer Center

Pay Range: $88,800.00-$142,200.00 Company Overview:
The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
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Job Description:
Exciting Opportunity at MSK: Business Analyst I, Ambulatory Capacity Management
Exciting new position at MSK! As a Business Analyst I on the Ambulatory Capacity Management team, you will work closely with clinical departments to improve patient access and clinic scheduling experience.

CORE SKILLS:

• Technical aptitude alongside strong listening skills to fully understand and obtain the knowledge required to effectively collaborate with clinical departments and Nexus/Epic teams
• Excellent interpersonal skills and ability to work independently as well as collaboratively at all levels of complex organization including multi-disciplinary groups.
• Ability to manage multiple projects simultaneously to meet department objectives and deadlines

Additional Information:

• Schedule: 9:00 AM EST – 5:00 PM EST, Monday – Friday (additional support needed Jan 11 & 12)
• Location: Hybrid; 633 Third Ave, New York, NY
• Reporting to: Associate Director, Outpatient Operations

Pay Range: $88,800.00-$142,200.00

Helpful Links:

• MSK Compensation Philosophy
• Review Our Greats Benefits Offerings

Closing:
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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Key Qualifications:

• Experience working with administrative healthcare and clinical data
• Experience analyzing workflows processes using process improvement tools or direct experience managing IT systems
• Experience facilitating and coordinating meetings with various diverse functional groups and stakeholders in person and virtua

• Partners with key stakeholders across MSK to create positive working relationships, including, but not limited to Clinical Departments, PAS, Nexus, Practice Plan, and others.
• Collaborates in the design, creation, and building of scheduling templates. This includes evaluating different scheduling functionality to enhance template design to improve throughput and/or access.
• Responsible for the initial build and maintenance of physician & APP templates within Epic in accordance with organizational and departmental guiding principles. Overtime, this may expand to other Epic build functionality.
• As needed, tests/audits provider templates and monitors for accuracy.
• Communicates proactively to key stakeholders, including when templates are built, tested, and request has been completed.
• Partners with the Capacity Management leaders & team to develop and train staff on existing Epic functionalities and any changes.

Key Qualifications:

• Experience working with administrative healthcare and clinical data
• Experience analyzing workflows processes using process improvement tools or direct experience managing IT systems
• Experience facilitating and coordinating meetings with various diverse functional groups and stakeholders in person and virtual