Ready to join an outstanding culture that cares about diversity and inclusion, corporate social responsibility, and gives the freedom to innovate, influence decisions, and chart an exciting career?
CGI is more than just an IT company. Be part of a hardworking team that supports the local community with the ability to draw on global best-in-class talent!
CGI’s Edmonton team is searching for a Business Analyst, who will join a team providing expertise in support of an important new system implementation for our client.

YOUR FUTURE DUTIES AND RESPONSIBILITIES

Following documented processes to gather user data, the Business Analyst will ensure data quality, provide front-end user support, communicate requirements, and hand over data to the forms management team. Key responsibilities include:

• Following a documented implementation process, work with various stakeholders to gather data, collect forms and ensure data quality
• Assist users with forms and registration process
• Escalate to technical teams as needed; follow through to resolution
• Update a Client Relationship Management (CRM) database daily, with current status of user data intake
• Attend ad-hoc meetings with stakeholders

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE

• Minimum 3 years’ experience in an IT environment
• Experience gathering data from users and ensuring that data meets requirements
• Demonstrated experience working independently and on a team
• Extensive experience with Microsoft Office Suite (Word, Excel, Visio, SharePoint, and Outlook)

Professional Attributes

• Excellent analytical/documentation skills
• Demonstrated problem-solving ability
• Superior English communication skills

Desirable

• Experience in public sector IM/IT environments
• Post-secondary degree or diploma in business, data management, health sciences, technology, computer science, or related field
• Understanding of security legislation and practices
• Experience using software tracking tools
• Understanding of software testing or quality assurance principles
• Previous participation in a system implementation
• Ability to assist with creation of training material

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