Business Analyst

at  iOCO

QUALIFICATIONS:

• Matric
• Relevant IT/ BA Qualification

THE ROLE

We’re looking for an experienced Business Analyst to join our team. As part of our dynamic and growing organization, you’ll have the opportunity to work on cutting-edge projects and collaborate within a cross- functional team.

WHAT YOU’LL DO:

• Consult stakeholders, to understand their structure, functions, and products and/or services.
• Build and maintain strong relationships with clients and act as a consultant on the projects or applications.
• Challenge the business in their thinking, especially to understand the intent of the business requirement.
• Elicit, gather, analyse, document, validate and communicate business requirements (User Stories and Acceptance Criteria)
• Create Business Requirements Documents and Functional Requirement Specifications.
• Create ‘as-is’ and ‘to-be’ process flows.
• Facilitate user story sessions to extract requirements, acceptance criteria and test cases with multiple stakeholders by setting up and facilitating workshops in person or Client preferred online platforms, such as Teams, to extract information.
• Effectively document customer journeys.
• Effectively document business requirement specifications.
• Map customer journeys into Features, User stories, Sprint tasks.
• Understand backlogs and planning, and velocity.
• Understand the technical landscape for effective test planning.
• Execute change management for a project where there are multiple change units.
• Work with the vendors on change management activities.