Business Analyst

at  ISG Search Inc

Our client is seeking a senior Business Analyst on contract. The Business Analyst will work directly with internal and external clients to gather and document business and functional requirements. They will provide functional leadership in the design and development of software applications.

Responsibilities:

• Drive analytical problem-solving and deep dives to solve non-routine problems that will drive client-centric solutions
• Responsible for the successful implementation of the projects and supporting complex business applications with highly integration needs
• Work closely with clients to ensure their requirements are captured and communicated to internal and partner technical staff accurately as they relate to overall product offerings
• Work closely with the Product team, internal and external Development teams to ensure requirements are appropriately documented for either Waterfall or Agile methodologies
• Participate in all phases of the System Development Lifecycle (SDLC) and provide timely project status update to Project Managers and identify project risk as early as possible
• Organize and facilitate meetings with Product, Development, QA, partners, and other stakeholders to review client requirements as they relate to solution functionality
• Perform gap analysis between requirements and product features - identify custom requirements and define solutions
• Review system enhancement requests, work requests, and problem reports for feasibility and completeness for all products
• Document business requirements and functional requirements documents including data mapping documents and processing flow diagrams
• Define user cases and user stories
• Review test plans and support QA to verify test output meets with client requirements and expectations
• Investigate data and system issues and work with the stakeholders to understand the root cause and propose solutions and/or design improvements
• Other duties as assigned.

Experience:

• Minimum of 3-5 years business analyst experience in a technical environment
• Previous experience in the Print and/or Financial industry is an asset
• Experience with writing complex SQL queries against relational databases or database warehouses (an asset)
• Knowledge of Oracle and MS Access Databases

Must have:

• Data modeling, data mapping, process modeling
• Wireframe and mock-up tools
• Oracle SQL Developer
• Ability to read XML, CSV, and other file layouts
• Proficiency with Microsoft Office required (Word, Excel, Project, Visio, etc.)

• Drive analytical problem-solving and deep dives to solve non-routine problems that will drive client-centric solutions
• Responsible for the successful implementation of the projects and supporting complex business applications with highly integration needs
• Work closely with clients to ensure their requirements are captured and communicated to internal and partner technical staff accurately as they relate to overall product offerings
• Work closely with the Product team, internal and external Development teams to ensure requirements are appropriately documented for either Waterfall or Agile methodologies
• Participate in all phases of the System Development Lifecycle (SDLC) and provide timely project status update to Project Managers and identify project risk as early as possible
• Organize and facilitate meetings with Product, Development, QA, partners, and other stakeholders to review client requirements as they relate to solution functionality
• Perform gap analysis between requirements and product features - identify custom requirements and define solutions
• Review system enhancement requests, work requests, and problem reports for feasibility and completeness for all products
• Document business requirements and functional requirements documents including data mapping documents and processing flow diagrams
• Define user cases and user stories
• Review test plans and support QA to verify test output meets with client requirements and expectations
• Investigate data and system issues and work with the stakeholders to understand the root cause and propose solutions and/or design improvements
• Other duties as assigned