Business Analyst Lead

at  The Cigna Group

EXPERIENCE/QUALIFICATIONS REQUIRED:

The suitable candidate must have strong experience in the following areas:

• Prior experience working in scaled agile for enterprise framework and or experience working in more traditional waterfall project settings.
• Ability to demonstrate awareness of Project management techniques, methodologies & lifecycle and show in-depth knowledge of industry standard Business Analyst techniques including process modelling, root cause analysis, use case models, change control and traceability management
• Experience and understanding of delivering Business & Technology change and supporting Programmes in an Agile framework (e.g. SAFe, Scrum), as well as the use of JIRA / ADO boards would be beneficial.
• Proven planning, problem solving skills, organisational and attention to detail.
• Excellent verbal and written communication skills in English, with the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Bi-lingual is a nice to have but not essential for this role
• Strong negotiation, influencing and excellent communication skills are a must have to effectively interact with Business and Technology stakeholders at all levels
• The ability to demonstrate skill and experience in the review and interpreting of complex policy and procedures and Business requirements
• Experience in managing Business Readiness
• Experienced in the analysis and interpretation of Business requirements and or data across all aspects of transacting insurance or financial services Business
• Disciplined in the management of RAID, change, defect tracking and reporting
• Must be a self-starter who is able to plan and lead work sessions with little oversight
• High level of competency using Microsoft Office applications as well as Microsoft Project and visio

SKILLS REQUIRED:

• Strong communication skills
• Interpersonal skills
• Team working - internal/external
• Customer Focus - internal/external
• Good Business/product knowledge
• Organisational skills
• Good time management
• Negotiation skills
• Decision making
• Advanced Microsoft applications – word, outlook, excel, project, visio
• Business Process Mapping
• Identification of problems and problem solving

• Plan and lead decomposition of the change epic working closely with a range of stakeholders.
• Create the primary source documentation all involved reference to understand the ‘WHAT’.
• Supports the analysis of obtained data to identify solutions, trends, opportunities and issues.
• Build an extensive knowledge of the business being served.
• Collaborate with Business and Technology partners in order to achieve future optimal design
• Lead Business partners in developing user acceptance test approach and test cases
• Investigate, evaluate and report alternative solutions to Business needs and recommend the preferred solutions