Business Analyst (m/f/x)

at  Luxcargo Handling SA

Luxcargo Handling, based at Luxembourg Airport, is a handling company specializing in air freight. Founded in 2023, the company took over the Cargo Handling branch of Luxair and employs 1000 people in various roles.
Luxcargo Handling S.A. is a subsidiary of the Cargolux group, fully owned by Cargolux Airlines International S.A.
For our department Operations within LCH, we are looking for a (an):

• Working with project team, key users and management team to understand users’ needs and concerns translating business problem statements into clear functional requirements. Gain an understanding of operations and stakeholders processes by analysing and mapping them from “As is” to “To be” in order to provide exhaustive context for the defined requirements;
• If required, create specification documents for internal or external development and ensure approval by relevant stakeholders before development/configuration starts (Key Users, Solution Architect, Vendors…);
• Actively contribute to implement the changes by defining and executing functional and non-functional test scenarios and ensure solution is ready for UAT and be responsible for the execution of the associated defect management process;
• Provide training support by creating an appropriate training material on new process and applications and coach trainers for final users training sessions;
• Support key users during the execution of the UAT;
• Support deployment activities for final solution to get ready for Go Live and ensure close communication/cooperation with Project Team in the next steps;
• Be actively involved in the change request management process and provide continuous support in analysis of impact and value;
• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. Recognize and adopt best practices in analysis: data integrity, test design, analysis, validation, and documentation.