Business Analyst

at  Nourish Care

ABOUT THE JOB

As a key member of our product team, you will collaborate closely with product managers, designers, release managers, and developers to help shape the development of innovative products that meet customer needs and align with broader business objectives. Your role will involve gathering and analysing data, generating actionable insights, and working alongside stakeholders to make informed product decisions that drive success. This role is ideal for a strategic thinker with strong analytical skills who can effectively bridge the gap between technical teams and business stakeholders.
You will support the development of solutions by identifying and delivering the technology, tools, and insights needed to improve product decision-making and operational efficiency. Your ability to communicate effectively with both technical and non-technical stakeholders will be key to ensuring the success of our products. This position requires a mix of critical thinking, commercial awareness, and a strong technical understanding to deliver valuable products that meet both customer and business requirements.

REQUIRED EXPERIENCE

• Analytical Skills: Proficient in using analytical tools (e.g., Excel, Power BI, Tableau) to interpret and manipulate large datasets. Experience with statistical methods (such as A/B testing and regression analysis) is beneficial.
• Technical Aptitude: A strong understanding of SaaS products, the technologies behind them, and how to collaborate with development teams to ensure product solutions are viable and scalable.
• Product Understanding: Familiarity with the SaaS product lifecycle, key product metrics, and the ability to translate business needs into actionable data-driven insights.
• Product Telemetry: Experience in setting up and leveraging product telemetry tools (e.g., analytics platforms, user tracking) to inform decision-making processes.
• Communication Skills: Strong written and verbal communication skills, with the ability to clearly convey complex information to diverse audiences, both technical and non-technical.
• Collaboration: Experience working cross-functionally with product, design, development, and marketing teams. Strong self-management skills, with excellent organisation, attention to detail, and time management.
• Business & Commercial Awareness: A basic understanding of B2B market dynamics and business models, with the ability to align data analysis and product insights with broader commercial goals.
  Agile Methodologies: Familiarity with Agile/Scrum frameworks and the ability to work iteratively in fast-paced, evolving environments focused on continuous improvement.

OUR PURPOSE

As a current market leader, Nourish Care provides a digital solution to the health and social care sector which enhances the process of recording, analysing, and sharing of information.
We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector we will not become complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.