Business Analyst (Process Mapping Specialist)

at  INGRITY

Are you a sharp and driven Business Analyst with a passion for mapping processes and solving complex challenges? Join our team, where your expertise and strategic mindset will help clients optimise workflows, enhance operations, and achieve their business objectives with confidence.

ABOUT THE JOB:

We are looking for a Business Analyst with strong hands-on experience in process mapping to join our team. In this role, you’ll work closely with clients to understand their business processes, identify inefficiencies, and design solutions that align with their strategic objectives.

REQUIREMENTS:

• 5+ years of proven experience as a Business Analyst, with a strong focus on process mapping.
• Expertise in using process mapping tools (e.g., Visio, Lucidchart, ARIS, or similar).
• Exceptional analytical, problem-solving, and communication skills.
• Ability to work closely with clients and adapt to diverse business environments.
• Strong organisational skills and attention to detail.
• Insurance industry experience is highly desirable but not mandatory.

KEY RESPONSIBILITIES:

• Collaborate with clients and stakeholders to gather and document business requirements.
• Analyse current processes and workflows, identifying areas for improvement.
• Create comprehensive process maps to capture current and future-state workflows, along with detailed documentation to visualise and streamline operations.
• Identify areas for process improvement and provide actionable recommendations.
• Act as a liaison between technical teams and business stakeholders to ensure alignment.
• Translate business requirements into functional specifications for technical teams.
• Provide subject matter expertise in process mapping methodologies and tools.
• Deliver clear and comprehensive documentation to support project goals.
• Facilitate workshops and training sessions to support process optimisation.

INGRITY isn’t your typical workplace; we thrive on the fusion of Intelligence & Grit. Prioritising personal growth, open communication, continuous learning, career progression, and accountability, we’re on the lookout for individuals like you.

• Do you seek roles fostering personal growth, allowing you to excel?
• Do you flourish in a culture that values open communication and diverse perspectives?
• Are you passionate about expanding your skills, eager to join a company that invests in employee development?
• Are integrity and accountability at the core of your values