Business Analyst – Quality

at  Elanco

MAKING ANIMALS’ LIVES BETTER MAKES LIFE BETTER – JOIN OUR TEAM TODAY!

Location: Hook, UK (Hybrid)
We are seeking a highly motivated and detail-oriented business analyst to join our dynamic Manufacturing & Quality IT team. This role will play a crucial part in bridging the gap between business needs and technical solutions, ensuring our products meet user expectations and deliver maximum value. This role offers significant growth opportunities within a transforming product organization.

QUALIFICATIONS:

• Bachelor’s degree in business, computer science, or related field.
• 5+ years experience implementing, validating (CSV/CSQ), and maintaining GxP systems and associated documentation. Experience in Quality and/or Labs areas of Manufacturing preferred.
• Proven experience as an IT Business Analyst, preferably with some exposure to product-focused environments.
• Demonstrated examples of modern product discovery approaches.
• Proven experience working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher.
• Demonstrated ability to determine solutions to hard problems with many constraints, using sound judgement to assess risks, and lay out your argument in a well-structured, data-informed, written narrative.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Excellent interpersonal and stakeholder management skills.
• A passion for understanding user needs and delivering high-quality products.
  Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected statu

RESPONSIBILITIES:

• Product: We empower our teams to solve valuable problems for both our customers and our business. Partner with cross functional product team members generally comprised of product design and engineering resources.
• Customer value and viability: ensuring solve real problems, are both valuable and viable.
• Requirements Elicitation and Analysis: Use discovery approaches to gather, analyze, and document business requirements, user needs, and market trends. Understanding pain points and collaborating solutions with your cross functional product team.
• Product Backlog Refinement: Partner across product creating and maintaining a prioritized product backlog. Collaborate with the development team to refine backlog items, estimate effort, and ensure a shared understanding of upcoming work.
• User Research and Feedback Gathering: Conduct user research and gather feedback through various methods (surveys, interviews, usability testing) to understand user needs, pain points, and preferences. Document and communicate findings to inform product decisions.
• Collaboration with Delivery Teams: Work closely with development teams to clarify requirements, answer questions, and facilitate communication between business stakeholders and technical teams. Participate in sprint planning, backlog refinement, and sprint reviews.
• Quality Assurance and Testing: Support the testing process by defining acceptance criteria, participating in user acceptance testing, and validating that delivered products meet the defined quality standards.
• Stakeholder Management: Communicate product updates, progress, and changes to stakeholders. Manage expectations and address concerns, ensuring alignment and satisfaction among different stakeholder groups.
• Process Improvement and Analysis: Analyze product performance data and identify opportunities for continuous improvement. Collaborate with the Product Manager and engineering teams to suggest and implement enhancements.
• Areas of support: Focus on Manufacturing and Quality systems specifically in the areas of Quality. Role will focus on deploying and supporting off the shelf systems that support Quality Assurance, Quality Management Systems and Document Management.