Business Analyst - Retail (6 Month FTC)

at  Greene King

IN REWARD FOR YOUR HARD WORK, YOU WILL RECEIVE…

A competitive salary, pension contribution as well as:

• 33 days Holiday – With the opportunity to buy an additional 5 days!
• Life Assurance – Up to 4 times your salary!
• Discounted Dental & Health Insurance
• Discount of 33% for you and 15% for your loved ones on all our brands – so you enjoy your favourite food and drink at a discount
• Free employee assistance program – Mental Health, Well-being, Financial, and Legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and Hotels – so you can enjoy a weekend away without breaking the bank
• Refer a friend – Who do you know who could be interested in a new role? When they are placed, you could receive £1,500 for referring them!
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three mobile along with many more…
• The chance to further your career across our well-known brands – As one of the industry’s top apprenticeship providers, we can provide training and development at each level of your career

Job Description

IN YOUR ROLE AS RETAIL BUSINESS ANALYST YOU WILL….

• Primarily focus on systems that are used by our pubs teams, hotel teams and our central employees and will touch on everything from system integrations, new products and customer journey wins
• The key to your success will be getting all team members and solution providers focused on a single goal, with each contributor playing their part and buying into the solution. This will include facilitating cross functional workshops to establish and document new processes and ways of working that support delivery of the projects
• Document requirements across technology, process and operating models, and trace these throughout delivery and testing.
• Produce business cases that support the justification for change, covering both financial and non-financial objectives
• Define criteria for success and key performance indicators (KPIs) that will measure or demonstrate whether business objectives have been realised
• Champion change and gain buy in from key stakeholders across the business
• Document lessons learned and build this into any further changes that need to take place or improvements to how we work or deliver change as a business