Business Analyst

at  Rogers Communications

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:
We are seeking a curious and analytical Business Analyst to partner with key stakeholders on numerous initiatives across our Portfolio. The primary focus of this position is to successfully identify requirements and manage planning and execution of a wide range of programs and projects relating to Data & AI.We are open to hire for our Calgary or Greater Toronto Area Location.
We’re looking for someone with strong analytical and communication skills to identify opportunities and foster trusted relationships with business partners. The successful candidate will have a passion for data and desire to embrace a culture for continuous improvement.

This role will be accountable for the following:

• Act as change agent for process improvements and support the adoption of best practices by analyzing data to identify trends, opportunities and challenges
• Proactively develop and manage strong and collaborative relationships across the organization.
• Lead small projects in partnership with other teams, as needed
• Develop and maintain data visualization, reports and dashboards to communicate insights to stakeholders.
• Actively support the rollout of new processes, standards, best practices, tools, and techniques.
• Document and Present business cases/ proposals/recommendations concisely and with applicable level of detail based on audience.
• Work with Data Scientists and engineers to design and implement AI Solutions
• Remain current and curious relating to industry trends and emerging technologies in both Data & AI
• Collaborate with business and delivery stakeholders to lead the assessment of business needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes), creating solid, well written requirements and understanding of objectives, status, and issues for projects and process improvements
• Utilize change management techniques to ensure the improvements are successfully implemented and sustained.
• Develop actionable plans and leads the implementation of process improvement opportunities that drive customer satisfaction and/or reduced delivery/operating costs.