Business Analyst

at  Sanlam

CAREER OPPORTUNITY

The Core Insurance Platform team in Santam STS (Santam Technology Services) is looking for a Junior / Intermediate Business Analyst situated in Bellville.

JOB DESCRIPTION

• Intermediary between the development team, business users and stakeholders.
• Analyse, document and maintain business requirements and functional specifications and translated into development requirements
• Responsible for the writing of user stories that are clear and concise for implementation by the development team
• Participate in quality assurance, user acceptance testing as well as demo’s and training of new solutions
• Provide support and collaborate with change management, training, design, development and testing competencies
• Provide support function to business for all documentation
• Ability to troubleshoot document issues
• Good eye for document design
• Ensuring all documentation conforms to Santam CI
• Ensure document specifications repository is maintained

QUALIFICATIONS AND EXPERIENCE

• Relevant Tertiary qualification or certificate/diploma in business analysis from an industry recognized training institution
• CBAP Certification will be advantageous
• Minimum 2 years’ experience as Business Analyst

EXPERIENCE WITH

• Writing business requirements and user stories
• Working with systems development lifecycle (SDLC), and agile methodologies
• Understanding test methodology and providing support and input to test strategy, test plans, test cases and scenari\os, user acceptance testing, setting up test data and test environments, review test results

EXPERIENCE IN THE FOLLOWING AREAS WILL BE ADVANTAGEOUS

• Short term insurance or financial services industry
• Experience in the use of Jira and Confluence

SKILLS

• Analytical and problem-solving ability
• Strong customer service orientation and collaborative interpersonal style
• Ability to work at the conceptual as well as detailed level
• Business acumen with thorough knowledge and understanding of business, process and technology environments
• Effective communication skills both written and verbal, in business and technical terms, appropriately designed for the target audience
• Ability to effectively deal with conflict situations and
• Emotional intelligence
• Team player with ability to work independently as well as collaboratively

The Business Analyst plays a key role in helping business to implement business initiatives through policy documentation and will serve as the bridge between the business and developers.
The Business analyst must determine the requirements, and communicate it clearly to stakeholders, facilitators and partners.