Business Analyst

at  Skipton Building Society

Hours:
Full time permanent role - 35 hours per week - Monday to Friday - 9am to 5pm
Hybrid working from Skipton Head Office
Salary:
£45,000 Per Annum
Closing Date:
Wed, 23 Oct 2024
Business Analyst
Are you passionate about delivering change and agile ways of working? Do you want to make a difference? Be part of a workplace ranked 2nd in The Times 100 Best Big Companies to Work For, a dynamic and mindful team where you can proudly be yourself. At Skipton Building Society, we have an exciting opening for an experienced Business Analyst to join our team.
If you are ready to take up a vital role shaping some of our exciting projects and epics, how about joining our talented team, where we work together to delight our customers and colleagues. We value diversity of thought, expertise, and knowledge. When you join, you’ll be a part of a collaborative environment where everyone’s voice is valued, and new ideas are encouraged.
Sound good? We’d love to hear from you!

What you’ll be doing

• Conducting thorough analysis of business problems to help define clear business requirements for our Change Deliveries
• Contributing towards and creating user stories to ensure a shared understanding across the team
• Facilitating scrum events and/or refinement sessions
• Operating with agility
• Assessing the impact of changes, capturing, analysing, and documenting requirements
• Supporting the communication and delivery of change with stakeholders
• Provide expert advice and translating technical jargon to business stakeholders and colleagues
• Acting on opportunities to adopt trends and new concepts
• Contributing to course corrections (i.e. retrospective / lessons learned / feedback loops)
• Fostering a fail-fast culture of innovation and professionalism within your delivery team where there is clear ownership and accountability
• Ensuring adherence to agreed principles, guardrails, and governance
• Fostering excellent relationships with team members, relevant partners, suppliers, and internal / external stakeholders
• Playing an active role in our Communities of Practice to pass on knowledge and build expertise

What Do We Need From You?

Are you;

• An experienced Change professional and passionate about T-shaped skills?
• Confident working in both Agile (Scrum, Kanban) and Waterfall delivery teams with an ability to flex your approach?
• Able to understand business change requirements whilst being agile in your thinking and approach?
• Able to focus on the customer and colleague with an innovative and open mind?
• Able to work in partnership with stakeholders including facilitating conversations and workshops to understand problems, in order to find the right solutions which deliver value for our customers?
• Able to thrive in self-organising teams?
• Able to articulate complex technical jargon in a way that makes sense to our non-technical stakeholders?
• Able to collaborate, influence and motivate a wide variety of colleagues?
• Driven to continually learn, reflect, and adapt approaches you and the team use to find better, more effective ways of working?

You’ll need a strong ability to work collaboratively, supporting and championing the growth and development of colleagues, demonstrating high emotional intelligence with strong leadership skills, be a brilliant problem-solver and have an inquisitive appetite to continuously develop and learn. You’ll enjoy working with a variety of people, be able to inspire and motivate and you’ll be self-driven and self-organising.
You’ll be able to flex your skillset to meet business demands, applying the most appropriate approach to enable us to deliver change successfully. You’ll be able to facilitate scrum events, workshops and refinement activities to turn business problems into user stories with clear acceptance criteria.
Ultimately, the business will be relying on you and the team to make sure the solutions we deliver are practical, achievable and of value. Most importantly, you’ll be able to clearly identify how what we are doing adds value and moves us towards our strategic priorities.

What you’ll bring

• To be successful in this role:
• You’ll have experience as a Business Analyst supporting a range of change deliveries
• Experience of both agile and more traditional delivery mechanisms (e.g. waterfall)
• Possess strong decision making and prioritisation skills; have experience overseeing and managing complex problems
• Problem-solving and logical thinking to create minimum viable product outcomes
• Customer and colleague centric
• Operational and systems thinker
• Proven ability to establish rapport, credibility, and influence others to drive results across a matrixed organisation
• Strong leadership and excellent communication skills
• It would be advantageous if you have certification in agile
• It would be advantageous to have knowledge of / experience in Financial Services

Who Are We?
We’re the fourth biggest building society in the UK and what makes us a bit different is that we’re a mutual organisation. We don’t have shareholders; we’re owned by our members.
Our colleagues say Skipton’s a great place to work, with superb benefits, and you could be one of them; bringing with you new ideas on how we can keep customers at the heart of what we do.
We’re not just another building society, and this role is not just another job.
Whatever your background, and whatever your goals, we’ll help you take the next step towards a better future.
What’s In It For You?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
• Holiday trading scheme allowing the ability to buy and sell additional annual leave days
• Matching employer pension contribution (up to 10% per annum)
• Colleague mortgage (conditions apply)
• Salary sacrifice scheme for hybrid & electric car
• A commitment to training and development
• Private medical insurance for all our colleagues
• 3 paid volunteering days per annum
• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

• Conducting thorough analysis of business problems to help define clear business requirements for our Change Deliveries
• Contributing towards and creating user stories to ensure a shared understanding across the team
• Facilitating scrum events and/or refinement sessions
• Operating with agility
• Assessing the impact of changes, capturing, analysing, and documenting requirements
• Supporting the communication and delivery of change with stakeholders
• Provide expert advice and translating technical jargon to business stakeholders and colleagues
• Acting on opportunities to adopt trends and new concepts
• Contributing to course corrections (i.e. retrospective / lessons learned / feedback loops)
• Fostering a fail-fast culture of innovation and professionalism within your delivery team where there is clear ownership and accountability
• Ensuring adherence to agreed principles, guardrails, and governance
• Fostering excellent relationships with team members, relevant partners, suppliers, and internal / external stakeholders
• Playing an active role in our Communities of Practice to pass on knowledge and build expertis