BUSINESS ANALYST

at  Softline Technology

Description

Responsibilities:

• perform system analysis,

design, testing and implementation of applications and ensure they comply with

strategy and standards.

• provide systems analysis and

design expertise in the development and maintenance of the Ministry application

systems

• analyze user requirements,

generation of prototypes for user consultation and the design, testing,

documentation, implementation and maintenance of applications

• coordinate analyses,

develops, and implements solutions for complex problems

• consult with clients on the

changes/modifications, recommend and develop training plans, and monitor

operational performance

• plan application development

activities, provide direction, guidance and technical support to programming
staff and train junior team members
General Skills:

KNOWLEDGE AND EXPERTISE

You have:

• advanced technical knowledge

of large hardware and software operations and utilities, productivity tools,
client server architecture, mini-computer, PC technologies, online processing
systems, web-based technologies, Commercial off-the-shelf (COTS) and database

management systems

• knowledge of rules-based

engines based in COTS applications like Cúram

• knowledge of front end,

web-based technologies and data-mining/reporting-based COTS tools encompassing
feasibility studies, requirements definition, analysis, prototyping, system

design, implementation, testing and maintenance

• knowledge of design

methodologies in Internet-based and/or distributed environments

• knowledge of Systems

Development Life Cycle Methodologies, familiarity with ITIL Processes for
Change/Release Management, use of object oriented and/or 3GL development tools,
relational and hierarchical data base technologies, use of information retrieval
packages using SQL and other query languages, one or more telecommunications

protocols

• knowledge of emerging IT

trends and technologies

ANALYTICAL AND PROBLEM-SOLVING SKILLS

• you can gather information

on client problems, services and business goals/objectives

• you can evaluate

requirements and review options for solution, assess cost/benefit of options,
evaluate alternative conceptual systems designs and potential impact of

proposed system changes on existing service delivery

• you can recommend approaches

and discuss with client

ORGANIZATIONAL AND PROJECT MANAGEMENT SKILLS

• you can plan, develop,

manage, control projects and resolve complex technical design problems

• you have knowledge of

project management and in-depth knowledge of task estimation, scheduling and
control

COMMUNICATION AND INTERPERSONAL SKILLS

• you can gather information,
  clarify needs and desired system changes, explain system development
  recommendations, explain and provide instruction on new/modified systems and

technology

• you can prepare business

cases, systems documentation, user manuals and guidelines

• you can clarify and discuss

systems development options with clients

EXPERIENCE REQUIREMENTS

Please note this role is part of a Hybrid Work Arrangement and resource(s) will be required to work at a minimum of 2-3 days per week at 5700 Yonge St.

TECHNICAL KNOWLEDGE AND EXPERTISE – 35%

You have:

• advanced technical knowledge of large hardware and software operations and utilities, productivity tools, client server architecture, mini-computer, PC technologies, online processing systems, web-based technologies, Commercial off-the-shelf (COTS) and database management systems
• knowledge of rules-based engines based in COTS applications like Cúram
• knowledge of front end, web-based technologies and data-mining/reporting-based COTS tools encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance
• knowledge of design methodologies in Internet-based and/or distributed environments
• knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, use of object oriented and/or 3GL development tools, relational and hierarchical data base technologies, use of information retrieval packages using SQL and other query languages, one or more telecommunications protocols
• knowledge of emerging IT trends and technologies

ANALYTICAL AND PROBLEM-SOLVING SKILLS – 25%

• you can gather information on client problems, services and business goals/objectives
• you can evaluate requirements and review options for solution, assess cost/benefit of options, evaluate alternative conceptual systems designs and potential impact of proposed system changes on existing service delivery
• you can recommend approaches and discuss with client

ORGANIZATIONAL AND PROJECT MANAGEMENT SKILLS – 20%

• you can plan, develop, manage, control projects and resolve complex technical design problems
• you have knowledge of project management and in-depth knowledge of task estimation, scheduling and control

COMMUNICATION AND INTERPERSONAL SKILLS – 20%

• you can gather information, clarify needs and desired system changes, explain system development recommendations, explain and provide instruction on new/modified systems and technology
• you can prepare business cases, systems documentation, user manuals and guidelines
• you can clarify and discuss systems development options with clients
  Supplier Comments

• perform system analysis