Business Analyst - Sunnybrook Foundation - Regular full-time 2024-9640

at  Sunnybrook Health Sciences Centre

Title: Business Analyst
Department: Knowledge & Systems (Analytics & Reporting)
Reports to: Senior Manager, Analytics & Reporting
Location: 2075 Bayview Ave, North York, M4N 3M5
Sunnybrook Foundation inspires lasting support for Sunnybrook Health Sciences Centre, one of Canada’s largest and most dynamic health science centres impacting the lives of the more than 1.3 million patients it sees each year. Sunnybrook has ranked #2 in Canada, and #30 worldwide, in Newsweek’s annual World’s Best Hospitals 2024 list.
Together with our donor community, Sunnybrook Foundation raises critical funds for Sunnybrook’s world class academic health sciences centre to achieve our shared vision to invent the future of health care. With ambitious goals ahead, the Foundation is committed to continuing to grow our results and impact as we help Sunnybrook to raise sights, uncover new possibilities, develop talent, and deliver exceptional care.
We are one team in pursuit of a common purpose – to inspire lasting support for Sunnybrook – and we are guided by our values: Build Connectedness, Act with Integrity, Meaningful Collaboration and Strive for Excellence.

QUALIFICATIONS AND COMPETENCIES

• Minimum 5 years’ experience in business analysis, project management, or operations or the equivalent combination of post-secondary education and experience
• Ability to establish, build, and maintain effective working relationships and partnerships
• Effective facilitation, negotiation, leadership, and conflict resolution skills
• Strong analytical, detail oriented, and organized approach to work
• Effective time manager with the proven ability to manage multiple priority projects
• Strong investigative, research, analytical, and problem-solving skills
• Excellent written and verbal communication skills to work with both technical and non-technical staff
• Strong working knowledge of relevant Microsoft applications, including Visio
• Proven capabilities in project and user-testing management
• Ability to produce a variety of business documents that demonstrate command of language, clarity of thought, and orderliness of presentation
• Strong technical acumen. In-depth knowledge of Customer Relationship Management (CRM) databases, particularly Raiser’s Edge or Financial Edge, is considered an asset
• Proficiency in Excel, SQL, and data visualization software is advantageous
• Knowledge of Agile methodologies is an asset
• Certified Business Analysis Professional (CBAP) and/or Project Management Professional (PMP) designations are considered an asset

ROLE OVERVIEW

We are seeking a collaborative, inquisitive, and organized team member to serve as a Business Analyst. Working under the Senior Manager, Analytics & Reporting, the Business Analyst will work with various teams throughout the organization to support the Foundation’s data and systems initiatives.