Business Analyst (Technical Writer)

at  EPAM Systems Inc

As a Business Analyst/Technical Writer, you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms.
Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

REQUIREMENTS

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field
• At least 4 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation
• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms
• Knowledge of software systems, APIs, databases, and enterprise architectures
• Strong organizational and communication skills, with a keen attention to detail
• Proven ability to manage multiple documentation projects simultaneously and meet tight deadlines

WE OFFER

• By choosing EPAM, you’re getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023.
• Employee ideas are the main driver of our business. We have a very supportive environment where your voice matters
• You will be challenged while working side-by-side with the best talent globally. We work with top-notch technologies, constantly seeking new industry trends and best practices
• We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
• At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world. You will learn, contribute, and grow with us

• Create, organize, and maintain a range of platform documentation, including architectural designs, functional flows, data flows, and microservices, ensuring accuracy and completeness
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences
• Ensure consistency, accuracy, and completeness of documentation
• Develop and enforce documentation standards and templates to maintain consistency across projects and teams
• Conduct regular reviews and updates of documentation based on changes
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation