Business Analyst

at  Technosoft SEA Pte Ltd

REQUIREMENTS:

• Candidate must possess at least a Bachelor’s Degree from a reputable university majoring in Computer Science/Information Technology, Business Management or equivalent
• At least 5 years working experience in the IT industry as a Consultant/Business Analyst with strong demonstrated consulting and client-facing skills
• At least 2 years of relevant working experience with Dynamics CRM and/or Dynamics AX.
• Knowledge in Automotive business and/or Dealer Management System is an advantage
• Successfully delivered a minimum 2 full cycles of IT implementations
• Strong analytical and problem-solving skills
• Strong oral and written English communication skills
• Strong interpersonal and presentation skills
• Willing to travel locally and overseas. Travel may vary depending on assignments

• Design and Implement Dealer Management Systems for Automotive clients on Dynamics platform
• Lead business requirements sessions with internal team and customer
• Analyze and translate business requirements into functional and design specifications
• Conduct functional fit/gap analysis between business requirement and product/system
• Create and review functional documentation such as requirements definition, functional specs, design specs, test plan and scripts etc
• Perform product configuration and customization during presales and implementation phases
• Experience and ability to present and demo solutions per customers’ requirements
• Conduct UAT session with clients, product training, and workshops
• Advise clients on the capabilities and limitations for out of the box functionality and custom development
• Bridge communication between business and technical people
• Implement best practices, standards, and procedures, including quality and delivery methodologies
• Supports the development of Product localization for Automotive Solution and Integration