Business Analyst

at  The Siroky Group Inc

THE SIROKY GROUP

We are in the business of creating and implementing software and business solutions for our clients. Our team members are of the highest quality and maintain a wide range of skills and tools. We are a small but nimble organization, working with both large and small organizations in order to bridge the gap between technology and business.

DESCRIPTION

We are looking for an Intermediate Business Analyst to join our group of skilled professionals.
A Business Analyst has strong people and communications skills. This role requires a professional that is a self-starter who goes above and beyond the expected requirements of the role and has a passion for software and customer service.

Further qualities and attributes that aid in the success of this role are:

• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Work independently and demonstrate keen attention to details.
• Ability to communicate with diplomacy and tact and communicate ideas including responding to resistance and criticism.
• Team player attitude is required.
• Positive attitude and demonstrated optimism are necessary.

EDUCATION:

Bachelor’s Degree in Technology or equivalent work experience combined with some post-secondary education to compliment your core knowledge.

The following certificates are considered an asset in this role:

• Product Management Certification
• Business and/or Systems Analyst Certification
• Project Management Certification

EXPERIENCE

The following knowledge and experience is required to be successful in this role:

• A minimum of two years’ experience in Systems and/or Business Analysis roles
• Strong command of the English language, both written and verbal
• Computer literate in Windows, Microsoft Office
• Solid understanding of the SDLC.
• Demonstrated success in documenting and maintaining software products.
• Basic to Intermediate knowledge of web development platforms and infrastructure.
• Working knowledge of database structures.

The following knowledge will be considered an asset for this role:

• Bilingual (French or Spanish)
• Experience with Axure prototyping software
• Understanding of datamodels and SQLServer database structures/environments
• Background in Customer Service
• Project management skills to understand project plans, SOW and aid in communication to others

OUR BUSINESS ANALYST ROLE IS A BIT DIFFERENT THAN THE TRADITIONAL ROLES.

• Idea to Implementation of new features and modules within our software products.
• Work with internal and external clients to build functional requirements for software product enhancements and new software features or products.
• Work with internal and external clients to build software requirements for developer and client consumption.
• Work with internal departments to provide cost estimates for new feature development.
• Work with the software Development team to ensure a clear understanding of requirements has been provided and ongoing project monitoring for progress.
• Work with the QA team to develop comprehensive and complete testing environments.
• Work with the Training and Support team to ensure sufficient product knowledge for ongoing client support on rollout.
• Manage and participate in software product release and regression testing
• Software and systems analysis to review issues reported by clients to determine cause
• Regular communications with internal and external clients for status updates and issue resolution.
• Documentation of issues and enhancement requests in a centralized tracking tool.
• Develop and deliver concise and meaningful presentations for internal and external audiences, including education and training of support groups, train the trainer programs.

Further qualities and attributes that aid in the success of this role are:

• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Work independently and demonstrate keen attention to details.
• Ability to communicate with diplomacy and tact and communicate ideas including responding to resistance and criticism.
• Team player attitude is required.
• Positive attitude and demonstrated optimism are necessary

The following certificates are considered an asset in this role:

• Product Management Certification
• Business and/or Systems Analyst Certification
• Project Management Certificatio

The following knowledge and experience is required to be successful in this role:

• A minimum of two years’ experience in Systems and/or Business Analysis roles
• Strong command of the English language, both written and verbal
• Computer literate in Windows, Microsoft Office
• Solid understanding of the SDLC.
• Demonstrated success in documenting and maintaining software products.
• Basic to Intermediate knowledge of web development platforms and infrastructure.
• Working knowledge of database structures

The following knowledge will be considered an asset for this role:

• Bilingual (French or Spanish)
• Experience with Axure prototyping software
• Understanding of datamodels and SQLServer database structures/environments
• Background in Customer Service
• Project management skills to understand project plans, SOW and aid in communication to other