Business Analyst

at  VersaTech Inc

VersaTech is an ISO-certified provider of innovative technology solutions to the public sector, providing services that include Digital Transformation, IT Infrastructure Support, Cyber Security, Agile Software Development, Audio Visual Solutions, and Healthcare Consulting. Our long record of customer satisfaction and commitment to excellence provides assurance to our clients that we have the talent, management, and innovation necessary to solve their problems and exceed expectations.
VersaTech is currently seeking an Agile Business Analyst to join one of our new programs working in a team environment. Our successful Business Analyst knows the importance of exemplary customer skills, is confident in extracting knowledge and/or data from requirements in a client environment and has a strong understanding of the complete software development life cycle. The Business Analyst should have the ability to understand our Social Security Administration (SSA) client business needs and help identify process improvements in its IT Governance processes.
The successful candidate will have excellent written and verbal communication skills, and experience developing relationships with and communicating with multiple levels of IT and business staff. This position is remote with occasional travel to the client site in Baltimore. Salary: $100,000 - $115,000 depending on experience. Discretionary annual bonus based on performance.

REQUIRED: AT LEAST 4 YEARS OF EXPERIENCE IN THE FOLLOWING

• Hands-on experience in product management and business analysis
• Practical knowledge of Agile/Scrum
• Requirement gathering and time management experience is critical
• Strong customer service skills
• Requirements specification and development, such as process/functional requirements definition methods, use case development, process flow diagrams.
• Experience in requirements analysis and elicitation, tying business cases to the system or process aspects
• Experience in gap analysis and identifying solutions to fill gaps specific to process improvement
• Experience building communication pipelines with product owners, project teams, and other stakeholders
• Experience using analytical skills, tools and techniques to investigate information and to draw conclusions.
• Experience in Capital Planning and Investment Control (CPIC) processes.
• Federal Government Consulting experience

PREFERRED QUALIFICATIONS:

• Hands-on experience with Agile/Scrum methodologies
• Knowledge of Atlassian suite tools like JIRA and Confluence is ideal.
• IT Investment Governance experience/knowledge
• At least 3 years of Federal Government consulting experience
• Process Modeling
  Clearance Requirements: A current Public Trust or higher clearance is required

Professional traits that are not unique to this position, but necessary for VersaTech leaders:

• Has uncompromisingly high standards
• Thinks strategically, but stays on top of tactical execution
• Thinks big, has convictions and has attention to detail
• Results oriented and diligent in problem solving
• Has the innate ability to inspire passion in what they do
• Provides superior, 5-star service

Find out who we are: https://www.versatechinc.com/
VersaTech offers an excellent benefits package that includes medical, dental, and vision benefits, 401k employer-matching retirement contributions after 90 days, generous paid time off (3 weeks PTO plus 11 holidays), and ample growth opportunities.
COVID-19 Vaccination: To protect the health and safety of its employees and to comply with customer requirements, VersaTech, Inc. may require employees to wear masks while on our customer and corporate sites as required.
VersaTech, Inc. is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decision without regard to race,
color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class

• Responsible for gathering and analyzing internal business requirements by means of interviews, workflow analyses and facilitated discussions with users.
• Responsible for improving and streamlining business processes.
• Translating users’ business requirements into functional designs for solution implementation and/or process improvement.
• Identifying inefficiencies by analyzing current processes to find areas for improvement.
• Working with functional and/or business teams to create new processes and procedures
• Conducting audits and performance assessments to ensure processes are effective
• Providing training and support for new processes, tools, technologies
• Documenting requirements, user stories, business process flows, user guides,
• Identifies and communicates risks and issues impacting business rules, functional requirements and specifications
• Assists quality assurance with functional test case reviews.
• Collaborates with stakeholders on the evaluation of the feasibility, effort and costs to implement solutions or process improvements.
• Participates in the creation of training materials and may assist with user orientation and training.
• Interacts with internal and external peers and managers to exchange information related to areas of specialization.
• Effectively resolves problems and roadblocks before they occur.