Business Analyst

at  Western Union

BUSINESS ANALYST

Are you ready to use your operational skills, eye for detail, and business acumen? Are you ready to work for a truly innovative and international organization? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as Senior Associate, Solution Engineering.

ROLE RESPONSIBILITIES

• Serves as a liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs.
• Translates business requirements into functional specifications for the IT organization, manages changes to such specifications, and educates the IT organization on the direction of the business.
• Gathers information about the organization’s work processes and information flows.
• Documents existing process in technical model format in order to evaluate and define new IT solutions and implementation processes.
• Possesses an understanding of technological trends and uses this knowledge to bring solutions to business groups supported to enhance the enterprise’s competitive edge.

ROLE REQUIREMENTS

• A minimum of 2+ years of IT experience.
• A degree in Computer Science or related fields.
• Experience with analysis and managing databases.
• Ability to communicate and evangelize concepts to internal stakeholders and external partners.
• Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and CI/CD.
• Experience in web applications performance troubleshooting.
• Demonstrated experience in DevOps methodology.
• Hands-on experience in Kubernetes cluster infrastructure, as well as Ansible, Terraform, Rancher and Prometheus/Grafana.
• Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements.
• Excellent decision-making, communication, and collaboration skills.
• Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards.
• Availability to work in a hybrid model.
• Advanced English level is required.