Business Analyst with German

at  EY

SENIOR BUSINESS ANALYST WITH GERMAN

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.
EY GDS Poland is a member of the global network of integrated service delivery centers by EY. Come onboard as our Telecommunications Business Designer/Senior Business Analyst specializing in (m)any of the fields of Marketing, Sales, Service Transformation, Network (fixed or mobile) and Infrastructure. Bring forth innovative and customer-centric approaches to redefining business models. You will gain international exposure, have the prospect to collaborate with area experts, work with leading market players, multinationals, and innovators.
You will play a pivotal role in transforming businesses by making informed decisions based on precise data analysis. Working alongside our diverse, highly experienced team, you will guide our clients through business transformations that enhance their marketing, sales, service or Network capabilities. Being a part of our sector-leading team, you will become a direct influence on the growth path of our clients.

SKILLS AND ATTRIBUTES FOR SUCCESS

• Proven experience in a similar role, within the Telecommunications Sector
• University degree in business or a related field (Master’s or Ph.D. is a plus)
• Exceptional analytical skills, quick comprehension, accuracy, and detail orientation
• Excellent team player with strong commitment and a high sense of responsibility
• Expert knowledge of related tools and technologies (e.g. CRM Systems, Mar-Tech systems etc.)
• Proactivity, open mind and the desire to learn more and do more

YOUR KEY RESPONSIBILITIES

• Identifying, analyzing, and implementing Marketing, Sales, Service Transformation, Network (fixed or mobile) and Infrastructure processes and strategies that align with business goals
• Developing detailed business analyses to support any improvement initiatives
• Collaborating with stakeholders to translate business needs into system requirements and concrete solutions
• Measuring and tracking the impact of implemented transformations and presenting results to stakeholders
• Facilitating collaboration with different departments within the global EY network, contributing to project progress, and mentoring team members

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• Bachelor’s degree and at least 3 years of related work experience
• In-depth understanding of (m)any of Marketing, Sales, Service Transformation, Network (fixed or mobile) and Infrastructure technology and performance metrics
• Proficient in conducting business analysis to improve customer service, sales or marketing processes
• Strong communication skills in spoken and written English and German (min. C1)