Business Analyst

at  WONGDOODY

WHAT YOU’RE LIKE

We’re looking for individuals who are:

• Highly customer-focused and eager to help shape the future of digital products.
• Strong communicators who can collaborate at all levels and advise clients and product owners in decision-making.
• Fun-loving, driven business analysts who thrive in a collaborative environment.

ABOUT US

We are WongDoody. 2000 innovators, creators, and designers in 22 studios across the world.
We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WongDoody has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company, and EY, among others.
Since our founding, we have won hundreds of global awards for advertising, branding, experience design, and strategy, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive, and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.
We’re just getting started.
See how we’re making an impact: https://www.wongdoody.com/work
WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse, and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.
All candidate information is kept confidential according to EEO guidelines

WHAT YOU’LL DO

As a Digital Business Analyst at WongDoody, you’ll play a crucial role in shaping the future of our digital products. Here’s what you’ll be responsible for:

• Leading requirement gathering workshops, interviews, and deep-dive sessions.
• Managing functional requirements throughout the product lifecycle, from ideation to sign-off.
• Documenting detailed functional and non-functional requirements with comprehensive acceptance criteria.
• Collaborating with internal and external teams to develop requirements and anticipate challenges.
• Acting as a primary point of contact for resolving blockers related to requirements and scope.
• Supporting client product owners in finalizing requirement details and communicating decisions.
• Assisting in backlog prioritization aligned with strategic goals.
• Participating in agile ceremonies and contributing to continuous improvement efforts.
• Performing business analysis to identify opportunities for improvement and feature enhancements.

To excel in this role, you’ll need:

• Minimum of 4+ years of experience in business analysis.
• Proficiency in capturing and managing requirements across the product lifecycle.
• Strong ability to write user stories and detailed acceptance criteria.
• Experience advising client product owners and collaborating with cross-functional teams.
• Familiarity with As-Is and To-Be process mapping.
• Understanding of development processes and the software development lifecycle.
• Experience working on large-scale development programs with international teams.
• Knowledge of Agile and Waterfall methodologies.
• Proficiency in JIRA, Confluence, and Microsoft Excel.
• Ability to build trust with stakeholders and facilitate problem resolution.
• Strong attention to detail and excellent communication skills.
• Proficient in English with a collaborative attitude and a sense of humor