Business and program specialist JUNIOR- Microsoft Surface-

at  TD SYNNEX

KNOWLEDGE SKILLS AND EXPERIENCE

• Customer Focus
• Excellent communication skills
• Initiative
• Interpersonal Skills
• Influencing and ability to plan and execute
• High energy and motivating
• Self-Management
• Ability to develop a knowledge of product and technology portfolio
• IT industry knowledge - Channel, Vendors and Competition- preferred but not essential
• Experience of SAP R3 and Business Warehouse would be an advantage
• Working knowledge of Word, Excel, PowerPoint, Outlook
• Degree in a business related subject is desirable / an advantage

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for

JOB PURPOSE:

To act as internal support to the vendor business lead to drive profitable market share growth through business planning execution, pipeline and program management - deep sales floor and customer enablement and engagement.

RESPONSIBILITIES:

• Engages with the Business Unit and/or General sales floor, running desk training, tool training and driving product mind share
• Support development of strategies and ideas to assist business growth
• Ownership for building an accurate and detailed pipeline of deals within the Company’s CRM system (Compass)
• Weekly reporting to the vendor on sell-out activity, tracking performance of promotional activities and the deal pipeline
• Support execution of business plans as required by the business development manager
• Support execution of marketing plans as required by the Marketing Manager
• Identify training opportunities within customers and internal sales teams and address accordingly
• The point of escalation for customer care issues from the sales floor
• Provide direction for the development and maintenance of web tools such as InTouch, Licensing Online (LOL) as well as vendor micro-sites and online tool
• Communicate product information, pricing, special offers and promotions to customers and the internal sales teams
• Run call out days on the sales floor and/or the Business Unit sales teams
• Promote and sell TD SYNNEX’s e-business services through the sales floor and/or Business Unit sales teams
• Engage directly with customers depending on role requirements