Business Assurance & Controls Team Lead

at  ANZ Banking Group

Req ID: 73274
Department: AR Controls Office
Division: Australia Retail
Location: Melbourne
About Us
At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role
As a Business Assurance & Controls Team Lead in our Customer Engagement Assurance team , you’ll play a key role in providing Line 1 Risk support for the Customer Engagement Portfolio. This role is responsible for supporting and contributing to CE specific business risk assessments, risk related change management, controls design and general assurance advice.
As the Business Assurance & Controls Team Lead, you will be leading large complex Assurance activities associated with Customer Engagement team’s risk profile including facilitating Operational Risk Assessments, Obligations Management, Control Governance, and Risk Insights. You will also play an active role in driving improvement in Risk capability/culture/awareness and promote Operational Risk Management as a core capability.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
Role Type: Permanent
Role Location: 833 Collins Street, Docklands VIC 3008
Work Hours: Full time
What will your day look like?

Leading the Customer Engagement Assurance Team including managing performance of team members, setting of team and individual objectives, allocation of responsibilities and workload across the team
Facilitating and participating in Risk Management Forums (RMFs) including preparation of specialist content
Conduct and support central and divisional regulatory control attestations and other attestation activities as required
Control objectives and compliance support (including support of control design)
Support the business in actioning outcomes of thematic reviews and deep dives by Line 2 and 3, and other hot spots identified through trend analysis and audit support /issues
Support in the event of internal Audit reviews that span multiple Portfolios and/ or value chains including coordination and assistance with responses
Maintain and manage risk data completeness and quality
Supporting the Business with reviewing their risk profiles and control environment
Overseeing and supporting the Business with risk treatment plans
Overseeing and supporting the Business with regular risk reviews (e.g. High/Extreme risk reviews, etc..)
Providing support to the Business on conducting change risk impacts and risk assessments and how to manage risks related to change implementation
Risk advisory support to the Business with making informed decisions on risk management
Working with the Business to provide support in risk awareness and capabilities
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Capability to manage high performing teams within environments facing significant change and workload
Developing and maintaining strong relationships with key stakeholders and enablers
Analytical skills required to analyse risk and controls data from multiple sources to identify, assess and measure trends and patterns.
Experience of working within the Operational Risk Framework, including detailed knowledge of Operational Risk Management Process
Experience in working with external bodies relevant to relevant regulatory obligations (e.g., industry bodies)
Proven ability to identify pragmatic solutions to managing risks, and then deliver against your risk management objectives
Deep technical knowledge of risk and compliance regulation and frameworks
Experience in managing designing and managing controls across the business
Desire to create a thorough understanding of how our customers and bankers relate and react to embedding risk management in everyday activities
Ability to look at things differently, challenge the status quo and innovate
Proven ability to identify pragmatic solutions to managing risks, and then deliver against this
Experience in risk management OR internal / external audit, coupled with significant banking & finance industry knowledge
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you’ll be doing meaningful work that will shape a world where people and communities thrive.
But it’s not just our customers who’ll feel your impact. you’ll feel it too. Because at ANZ, you’ll have the resources, opportunities, and support you need to take the next big step in your career.
We’re a diverse bunch at ANZ in different roles, different locations, doing different things. That’s why we have a range of flexible working arrangements, so our people can ‘make work, work for them’. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you’ll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That’s because we’re committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
. You can apply for this role by visiting ANZ Careers and searching for reference number 73274.
Job Posting End Date
22/08/2024 , 11.59pm, (Melbourne Australia