Business Change Manager

at  Office for National Statistics

JOB DESCRIPTION

The role of the Business Change Manager is to proactively prepare the business for the impact of the changes being delivered by the project. The Business Change Manager provides a bridge between the project and the business users to ensure that activities are planned and completed to enable the business to implement the agreed change and realise the business benefits.
The Business Change Manager provides a bridge between projects and the business users to ensure that appropriate readiness activities are planned and completed to enable the business to implement the agreed change and realise the business benefits. The successful candidate will therefore need to demonstrate strengths in building strong stakeholder relationships, previous experience in the application of Business Change , change communication, and experience in the application of Business Change.

TECHNICAL SKILLS

We’ll assess you against these technical skills during the selection process:

• Business Change and Implementation (Practitioner) - Project Delivery Capability Framework
• Stakeholder Engagement (Practitioner) - Project Delivery Capability Framework

Benefits
Alongside your salary of £39,394, Office for National Statistics contributes £11,412 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
The Office for National Statistics is part of the Civil Service, and as such we share a number of key benefits with other departments, whilst also having our own unique offerings to support our 5400 valued colleagues across the business.
Whether you are hearing about us for the first time or already know a bit about our organisation, we hope that the benefits pack attached (bottom of page) will give you a great insight into the benefits and facilities available to our colleagues, and our fantastic working culture.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

ARE YOU A HIGHLY ORGANISED, PROACTIVE INDIVIDUAL? DO YOU ENJOY WORKING IN A BUSY, FAST PACED ENVIRONMENT WITH A TEAM READY TO SUPPORT AND CELEBRATE SUCCESS WITH ONE ANOTHER? THEN THIS MIGHT BE THE ROLE FOR YOU!

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.
This role may operate in any Directorate across the organisation delivering projects/programmes/portfolio to help realise our organisational strategy. This role is part of the Project Delivery Profession and is supported through Government standards and frameworks. Line management sits within individual Directorates and professional accountability is to the Head of Profession.
A business change manager is responsible for leading and managing the transition from its current state to a desired future state, ensuring that changes are successfully implemented and sustained. You role will will focus on aligning change initiatives with business goals, minimizing disruption and maximizing engagement in face pace environment.

KEY RESPONSIBILITIES;

• Leadership & Delivery – Lead on business change activity and work with the programme to support delivery of the Business Case benefits and outcomes. Champion the use of best practice and provide expert advice for team members and project community.
• Change Products – Support the Project Manager and Business Change Manager to create the required Business Change products. Leads on engagement with key contacts. Ensures products are fit for purpose.
• Change Planning – Establish and maintain the change plan for a specific area of responsibility.
• Business Readiness – Identify, qualify, and update the business readiness criteria across area of responsibility before implementation. Supports the tracking of these to ‘approve/refuse’ go-live.
• Benefits Management – Support the Benefits Manager, Programme Manager and stakeholders to identify and leverage benefits. Considers Benefits Management in all Business Change activities.
• Change Communication – Work with Stakeholder Manager and Programme Manager to create and maintain communications plan as it relates to Business Change messaging. Provides content for communications relating to Business Change across area of responsibility.
• Stakeholder Management – Identify and classify stakeholders, ensures their inclusion in stakeholder engagement plan. Point of contact for larger pool / more senior stakeholders.
• Guidance & Support – Provide direction and guidance to team. Lead Business Change activities across area of responsibility.