Business Compliance Manager

at  Revolut

Office: London
Remote: UK
About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.
As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we’ve been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we’re looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk.
We’re looking for a Business Compliance Manager who can see what’s needed to keep our consumer protection practice in compliance. You‘ll be responsible for advising our business on compliance requirements and related controls. Be warned, this is a very hands-on role.
Up for the challenge? Let’s get in touch

What you’ll be doing

• Developing and improving frameworks for vulnerable customers and consumer outcomes
• Advising the business on compliance requirements and related controls
• Enhancing and reviewing consumer outcomes monitoring framework, and supporting in reporting outcomes up to senior internal and external stakeholders
• Advising internal departments on conduct risks and enhancing their control environments
• Reading large pieces of regulation and breaking down regulatory requirements, and understanding how those apply to Revolut
• Working closely with global Regulatory Compliance Managers to ensure local risk management frameworks and processes are aligned with global ones and deliver the intended outcome
• Identifying regulatory issues proactively and recommending remedies to promote compliance
• Liaising with key internal (e.g. Legal, Risk, etc.) and external (e.g. regulators, advisors, vendors, partners, etc.) stakeholders as required
• Creating, assessing, and implementing policies from scratch

What you’ll need

• A solid understanding of consumer duty and regulatory requirements/expectations on the treatment of vulnerable customers
• The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
• Knowledge of how to conduct regulatory gap analysis, policy creation and implementation
• A solid understanding of the interplay among regulatory compliance, conduct risk, and business risk
• The ability to communicate positively with members of various internal and external stakeholders
• Multitasking skills with close attention to detail
• The ability to demonstrate sound judgement
• Excellent analytical, communication, and interpersonal skills
• Experience in compliance risk management within a compliance function or a regulator, or expertise demonstrated through consulting experience
• Expertise in regulatory requirements relating to consumer protection, and a willingness to develop expertise in the other areas (e.g. payments, privacy)

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.

• Developing and improving frameworks for vulnerable customers and consumer outcomes
• Advising the business on compliance requirements and related controls
• Enhancing and reviewing consumer outcomes monitoring framework, and supporting in reporting outcomes up to senior internal and external stakeholders
• Advising internal departments on conduct risks and enhancing their control environments
• Reading large pieces of regulation and breaking down regulatory requirements, and understanding how those apply to Revolut
• Working closely with global Regulatory Compliance Managers to ensure local risk management frameworks and processes are aligned with global ones and deliver the intended outcome
• Identifying regulatory issues proactively and recommending remedies to promote compliance
• Liaising with key internal (e.g. Legal, Risk, etc.) and external (e.g. regulators, advisors, vendors, partners, etc.) stakeholders as required
• Creating, assessing, and implementing policies from scratc