Business Consultant

at  Akeneo

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere.
We’re all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You’ll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfillment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.
Learn more about our culture and values via our Career page.

JOB DESCRIPTION

The Business Consultant plays a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see optimal value out of their investment in Akeneo.

• Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo’s technology.
• Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation.
• Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.
• Train customers and partners on Akeneo key principles and best practices.
• Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes.
• Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers.
• Work with partners to provide functional recommendations based on customer use cases and business requirements.
• Contribute to Akeneo’s implementation methodology and help improve how we work with customers.

QUALIFICATIONS

• You have 5+ years of professional services or software implementation experience.
• You are passionate about customers and helping them drive value through the adoption of technology.
• You are experienced and comfortable leading workshops with customers of mixed skill levels and seniority.
• You love digging into complex customer challenges and helping them implement simple solutions.
• You’re meticulous about the quality of customer deliverables.
• You thrive in an extremely dynamic and changing environment.

INTERVIEW PROCESS

• Say hi! If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Partners, where you’ll learn more about the role and about Akeneo.
• Meet your future manager! This 45-60 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
• Time to present! In this 60-minute interview, you’ll put yourself in the shoes of a Business Consultant and prepare a small presentation based on a customer case study.
• Meet the team in Sydney! Visit the office and get to know your future colleagues in a more informal meeting.
• Sing your offer!
  At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.
  So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay!
  Feeling hesitant because you think you’re not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don’t hesitate to apply anyway, or reach out to us for questions or clarifications

• Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo’s technology.
• Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation.
• Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.
• Train customers and partners on Akeneo key principles and best practices.
• Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes.
• Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers.
• Work with partners to provide functional recommendations based on customer use cases and business requirements.
• Contribute to Akeneo’s implementation methodology and help improve how we work with customers