Business Development Associate

at  HANNON Transport

Job Title: Business Development Associate
Department: Sales
Reports To: Group Sales Manager
Location: Aghalee, Co. Armagh

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

To excel in this role, strong communication and interpersonal skills are essential. Business Development Associates should be detail-oriented, organised, and able to multitask effectively. Additionally, a proactive and customer-focused approach is crucial to ensure customer satisfaction and contribute to the overall success of the sales team.
Note: This description is intended to be a guide of what duties are most likely to be but should not be taken as a definitive list. Hannon reserves the right to vary duties and add duties as they deem necessary.

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• Assisting the Business Development Managers with administrative tasks such as preparing sales quotes, reports, maintaining customer databases, and managing sales documentation e.g. tenders etc

• Handling customer inquiries and providing prompt and accurate responses to their queries.
• Conducting telesales activities, including making outbound calls to potential customers, introducing our services, and generating leads.
• Collaborating with the sales team to develop and implement sales strategies and achieve sales targets.
• Coordinating with other departments, such as marketing and/or logistics, to ensure timely delivery of our services to customers.
• Providing our service offering knowledge and information to customers, addressing their concerns, and offering appropriate solutions.
• Maintaining a strong understanding of the company’s services, as well as industry trends and competitors.
• Assisting in the preparation of sales presentations, proposals, and contracts.
• Managing and updating the CRM system - Hubspot to track customer interactions, sales activities, and opportunities.
• Supporting the sales team in organising and participating in sales events, trade shows, or conferences.