Business Development Associate

at  Jia Law Group PC

JOB REQUIREMENTS:

• Entrepreneurial spirit with a problem-solving and out-of-the-box mindset.
• 1 - 3 years of experience in a sales or customer service role, preferably bilingual in Mandarin and English.
• Ability to actively listen and ask the right questions.
• Capable of handling pressure and formulating plans under emergency circumstances.
• Curiosity to resolve complex issues efficiently and creatively.
• Experience using Microsoft and Google Suite in a professional setting. Experience with CRM software is a plus.
• Professional proficiency in both Mandarin and English. Excellent copywriting and research skills are preferred.
  We look forward to welcoming a dynamic individual to our team who is ready to contribute to our growth and success. If you meet the requirements and are excited about this opportunity, we encourage you to submit your resume and a cover letter to us. Writing samples in both English and Mandarin are highly recommended.
  Job Type: Full-time
  Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Application Question(s):

• Do you need visa sponsorship now or in the future?

Education:

• Bachelor’s (Required)

Language:

• Chinese (Required)

Work Location: In perso

Client Acquisition (30% - 40%): Utilize sales skills and general legal knowledge to acquire clients consistently. You will often find yourself working with the legal team and other teams during the client acquisition process, which normally involves:

• Initial contact via various channels
• Meeting coordination, general Q&As, notetaking
• Proposal and retainer agreement drafting
• Regular client follow-ups and problem-solvin

Customer Success (20% - 30%): Enhance client loyalty and customer experience by:

• Tracking customer and client feedback
• Managing client expectations, preventing and solving confusion and frustrations
• Conducting crisis PR as neede

Client Acquisition (30% - 40%): Utilize sales skills and general legal knowledge to acquire clients consistently. You will often find yourself working with the legal team and other teams during the client acquisition process, which normally involves:

• Initial contact via various channels
• Meeting coordination, general Q&As, notetaking
• Proposal and retainer agreement drafting
• Regular client follow-ups and problem-solving

Business Intelligence (30% - 40%): Analyze leads and clients, study market trends and competitor strategies, then work with corresponding teams to:

• Inform revenue growth strategy
• Conduct potential client outreach
• Innovate new products or services

Customer Success (20% - 30%): Enhance client loyalty and customer experience by:

• Tracking customer and client feedback
• Managing client expectations, preventing and solving confusion and frustrations
• Conducting crisis PR as needed

Partner Relationship (10%): Identify, build, and maintain partnerships with service providers in the industry.