Business Development Consultant

at  Groupon

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.
Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We’re a “best of both worlds” kind of company. We’re big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.
Our Business Development teams focus on building partnerships with new Groupon merchants. We spend our days learning about what makes small-business tick and how to craft unique marketing campaigns to help them reach their targeted audiences. Our expertise ultimately creates jobs and drives economies as we help local merchants thrive.

SKILLS & COMPETENCIES

• Success in a sales role within a territory or for a product
• Inside sales experience over the phone/email and social selling.
• Proven depth of knowledge and experience in transactional selling
• High level of understanding and entry-level experience in relationship management with small-sized accounts & strong sales orientation
• Demonstrable knowledge and experience in meeting sales quotas, sales negotiation and problem-solving.
• Ability to demonstrate strong sales performance using sales instinct and judgement
• High degrees of diligence and accountability, with evidence of personal results
• You’re resilient, and possess the innate ability to inspire passion in others
• You are able to confidently demonstrate ownership of your performance, always looking for ways to be more coachable and improve
• Committed to a high standard of integrity and work ethic
• You’re an excellent listener and can also be assertive, persistent, and persuasive
• Salesforce or other CRM experience a plus

ROLE OVERVIEW:

• As a Business Development Consultant (BDC), you’ll focus on local business for the Groupon platform.
• Starting day 1, you’ll receive hands-on professional sales training and learn the core skills needed to be successful long term. Through our training program, you’ll learn about customer relationship building, Groupon’s sales process, sales strategy, sales psychology, and more.
• You’ll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

JOB RESPONSIBILITIES:

• You will seek out new business opportunities, targeting local, through cold calling to engage, consult, and close local deals
• Develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue/profit drivers
• Utilize knowledge of deal structure and strategy to reach Groupon’s and merchants’ desired outcomes and maximize profit
• Take ownership of the contract negotiation process, dealing with margins, discounts, and other critical elements
• Consistently achieve and/or exceed your sales targets
• Work with Merchant Development teams post-close to ensure a flawless transition of accounts and align on merchant strategy
• Drive market growth for both quality of merchants and revenue