Business Development Coordinator

at  FirstService Residential

JOB OVERVIEW:

The Business Development Coordinator is responsible for driving an efficient sales process by optimizing sales activities in our customer relationship platforms and assisting our Business Development teams in creating new opportunities and growing the business for both our property management and project management businesses. Activities will include data entry, sales analytics, email and phone prospecting, prospect engagement tracking, prospect qualification and opportunity delivery.

SKILLS AND QUALIFICATIONS:

• Bachelors degree required
• 1-3 years of corporate experience
• Must be detail oriented and have strong organizational skills
• Ability to work quickly and efficiently in a high-paced environment while remaining focused on their daily tasks and responsibilities
• Excellent writing and communication skills
• Need to take initiative/self-starter
• Ability to work independently toward goals
• Excellent follow-up skills
• Creative thinker who can think outside the box
• Advanced knowledge of Excel and word processing required
• CRM and business intelligence tool knowledge a plus
• Strong proof-reading skills

• Create engagement with new leads, as well as existing pursuit and target contacts in our CRM databases provided by the property management, project management, business development and marketing teams
• Qualify and create new opportunities based on established criteria set by the property management and project management teams.
• Research Contact and Property data on Pursuit and Target Accounts
• Identify the needs of opportunities in Passive Pipeline and help advance them to the Active Pipeline
• Create and establish effective relationships with prospects via e-mail and phone, utilizing sales tools
• Ensure optimal utilization and accuracy of customer relationship platforms and all data
• Execute our sales methodology on lead interactions
• Create templates and sequences for effective communication with Contacts
• Utilize business intelligence tool to provide insights to the Sales Operations, RVPs of Sales, and Business Development
• Identify common pain points and meet regularly with Marketing, Sales Ops, and Business Development
• Utilize effective communication tools with our brand voice and sales methodology
• Overcome lead objections by asking the right questions and provide valuable insights to the Business Development team