Business Development Director

at  Alexa Translations

Business Development Director - Individual Contributor
Alexa Translations – Toronto
Job type: Full-time, Hybrid
Salary: Market-Related Base + Commission
Experience: 5+ years in Sales
Languages: English & French (preferred)
Location: Toronto
About Us
Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial, and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach their business goals is the foundation of our success.
We have built best-in-class Artificial Intelligence (A.I.) machine translation technology that is specifically trained for the Canadian legal and financial markets. It delivers complex, industry-specific translations with unprecedented quality and unmatched speed.
Alexa Translations is a rapidly growing, highly entrepreneurial translation services company. The successful candidate will have access to an office at our current Toronto, Montreal, or Mexico City locations and tools that will allow you to work from home when required (laptop, phone, G-suite).
About the Role:
We’re looking for a dynamic Business Development Director to champion our A.I. platform and Professional Translations solutions. As an individual contributor in our team, you’ll be the driving force in the sales cycle, from prospecting to negotiation, engaging with decision-makers from C-level executives to department managers. This role is for a resourceful self-starter with an entrepreneurial mindset and commitment to exceptional client service. If you’re energized by autonomy, problem-solving, and achieving ambitious goals, we want you on our Alexa Translations team.

Responsibilities:

• Strategic prospecting and prioritizing high-opportunity prospects in your assigned target markets.
• Building and maintain a solid pipeline of opportunities with a mix of near-term and longer-term close dates.
• Managing the end-to-end sales cycle through active prospecting, handling inbound leads, securing effective deal closure, and proactively managing ongoing relationships with subscription clients.
• Developing and nurturing relationships across assigned accounts and prospects, identifying up-sell and cross-sell opportunities.
• Ensuring a high client satisfaction by offering guidance on best practices, serving as bridge between clients and internal teams, and actively managing subscription client accounts to drive retention.
• Documenting client communications and tracking sales metrics in HubSpot, aligning actions with corporate strategy and departmental priorities.
• Demonstrate creative thinking, handle pressure, and consistently meet monthly sales targets.

Experience:

• 5+ years of proven success in strategic selling to complex accounts is a must.
• Full proficiency in professional-level English and French is considered an asset.
• Subject matter expertise in legal, financial or insurance industries is a valuable asset.
• Strong track record of successfully managing all aspects of the sales cycle.
• Proven ability to manage and develop relationships with C-level executives and senior managers.
• Proficiency in Microsoft Suite, Google Suite, and CRM software (HubSpot).
• Active engagement on Social Media platforms (LinkedIn, blogs, and postings).
• Verifiable track record of success in selling B2B SaaS solutions, a bonus.

Education:

• College diploma, university degree, or equivalent

General Expertise:

• Results-driven mentality with a strong grasp of prospecting.
• Sharp critical thinking and tactical execution skills.
• Superior organization skills, with proficient and habitual time management practices.
• Represent the brand with sophistication and impeccable presentation through strong written and oral communication skills.
• Exceptional negotiation skills to navigate and secure favorable outcomes.
• Active listening skills.
• Outgoing and personable personality, adept at working with all levels of management and external stakeholders.
• A positive outlook, can-do attitude, and solution-oriented mindset.

• Strategic prospecting and prioritizing high-opportunity prospects in your assigned target markets.
• Building and maintain a solid pipeline of opportunities with a mix of near-term and longer-term close dates.
• Managing the end-to-end sales cycle through active prospecting, handling inbound leads, securing effective deal closure, and proactively managing ongoing relationships with subscription clients.
• Developing and nurturing relationships across assigned accounts and prospects, identifying up-sell and cross-sell opportunities.
• Ensuring a high client satisfaction by offering guidance on best practices, serving as bridge between clients and internal teams, and actively managing subscription client accounts to drive retention.
• Documenting client communications and tracking sales metrics in HubSpot, aligning actions with corporate strategy and departmental priorities.
• Demonstrate creative thinking, handle pressure, and consistently meet monthly sales targets