Business Development Executive and Researcher

at  Hollis

THE VACANCY

The Business Development Executive and Researcher will support the Senior Business Development Executive to deliver the client management programme; enhance client relationships and focus on client engagement strategy.
This role is a maternity cover (12 months FTC) but there is possibility of a permanent contract for the right candidate.

EXPERIENCE, QUALIFICATION & SKILLS REQUIRED:

• Previous experience, ideally working in the property sector.
• Excellent communications skills, both written and verbal, with the ability to liaise effectively with both internal stakeholders and external clients.
• Knowledge of Hollis, our clients and systems.
• Should have excellent attention to detail and organisational ability and be able to prioritise multiple demands effectively to tight deadlines.
• An interest in the property market.
• IT literate - must be able to use MS Office (Word, Excel, PP) and ideally D365 to a high standard.

• Assisting the team with the implementation of the client engagement/business development plan.
• Aiding the Senior Business Development Executive to deliver the Client Management Programme - run meetings for a number of Valued £250k+ and Valued clients.
• Producing Client snapshots and implementing the BD Activity process.
• Arranging meetings, taking minutes and undertaking research and other actions depending on the outcome of the meetings.
• Management of the Sector Meeting Programme, including arranging meetings, taking minutes, preparation of slide packs with Sector leads and issuing of notes.
• Assisting the Senior Business Development Executive with the preparation of Monthly and Quarterly Billing Reports for Analysis working with the Design and Comms team to issue to the wider business.
• Management of the Leavers Process, working alongside Line Managers, Revenue Control and Client Onboarding to ensure Accounts, Project and BD activities are reviewed and updated where required.
• Efficiently managing requests sent via Marketing & Business Development email groups with the Senior Business Development Executive, by replying to requests or passing on requests to the relevant teams promptly e.g. use of HollisFlow.
• Be responsible for charity donations for client and internal events.
• Produce & issue monthly reports for the Commercial Developers Bulletin for each region.
• Management of subscribers to Green Street News (formerly React) on a monthly and adhoc basis.
• Keep up to date with property news and send out relevant information on clients and opportunities.
• Assist with driving BD Activities across the business.
• Assist with maintaining and developing the client engagement pages on Hollisphere – the Hollis intranet.
• Assist with regional meetings by producing relevant data (billing/project/client analysis etc.).
• Efficiently managing the Hollis enquiries inbox, replying to requests - for example sending insurance documents when required and / or disseminating information to colleagues promptly.
• Assist with research using the relevant portals and data available. This could include ad hoc research requests, client specific analysis, data for bid submissions, events and marketing lists etc.
• Assist with the creation of internal comms to promote best practice on client engagement and internal processes.
• Assist the Bid Team with producing answers for pre-qualification and other documents.
• Influencing colleagues to undertake good marketing and client engagement practice.
• Undertaking other ad-hoc responsibilities that may arise in order to achieve the delivery of the client engagement plan
• Admin support for the client engagement team.