Business Development Executive

at  Hilton

Business Development Executive
The Business Development Executive will execute sales strategies that cultivate customer relationships to position both hotels as market leaders, fostering future and repeat business. You will be accountable for driving room nights, meetings and events as well as our dining venue.

You will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Establish and develop contracted account base for a newly opened hotel, travelling within the local area to drive business into the hotels.
• Work closely with the above property sales team to exceed targets at hotel level and establish and nurture local relationships
• Negotiate room rates and packages with corporate clients.
• Meet and welcome top key accounts, group organisers and VIP guests upon check-in.
• Prepare company contracts and respond to RFP’s for the hotel in accordance with current business and pricing conditions.
• Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs.
• Produce accurate and timely reports as required.
• Respond to customer queries in a prompt and professional manner.
• Lead effective efforts to coordinate strategies for group sales and to optimise conversion.
• Provide guidance for local marketing initiatives.
• Train team members and understand key selling strategies.
• Evaluate market demand by utilizing available reports, both internal and external, including market share, market conditions and competitive pricing.
• Maintain effective working relationships with key clients and suppliers

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sal