Business Development IP - CENAC

at  DHL

DHL Global Forwarding, CENAC, is looking for a Business Development - Industrial Projects

Main Roles and Responsibilities:

• Gain and maintain ongoing knowledge of customer needs and competitors’ capabilities. (SWOT).
• Provide data and information to the product and operational leaders to support the
• Development of new or enhanced products and services.
• Provide continuous sales gap analysis through networking and sales visits
• Develop tools to assist in the analysis and creation of specific customer solutions.
• Assist and cross sell with partners with the DHL group in CENAC
• Support client project on boarding, implementation and operational delivery.
• Analyse issues and develop specific solutions for individual clients either project based or strategic targets
• Provide assistance in the sales cycle at Needs Assessment / Solution stage
• Develop solutions to improve customers’ supply chain performance and meet their
• objectives
• Leverage existing DHL products and services to provide customer solutions.
• Leverage Best Case and Case study experiences to solve customer issues.
• Develop and distribute presentation and promotional marketing material for field use.
• Be critical; measure success and failure in equal measure, striving for high conversion rates.
• Maintaining & building of pipeline in IP CRM tool (Salesforce)

Skills & Experience

• Forwarding, Commercial experience, international working experience advantageous
• Working Knowledge of Industrial Projects
• Dynamic approach to problem solving as it relates to oil companies
• 5+ years of experience of sales experience within Industrial Projects with good commercial acumen
• Proficiency, business English language skills, second language advantageous
• Stress resistant and quick learner
• Able to work under strategic direction (not micromanagement) and contribute to overall solution design

• Gain and maintain ongoing knowledge of customer needs and competitors’ capabilities. (SWOT).
• Provide data and information to the product and operational leaders to support the
• Development of new or enhanced products and services.
• Provide continuous sales gap analysis through networking and sales visits
• Develop tools to assist in the analysis and creation of specific customer solutions.
• Assist and cross sell with partners with the DHL group in CENAC
• Support client project on boarding, implementation and operational delivery.
• Analyse issues and develop specific solutions for individual clients either project based or strategic targets
• Provide assistance in the sales cycle at Needs Assessment / Solution stage
• Develop solutions to improve customers’ supply chain performance and meet their
• objectives
• Leverage existing DHL products and services to provide customer solutions.
• Leverage Best Case and Case study experiences to solve customer issues.
• Develop and distribute presentation and promotional marketing material for field use.
• Be critical; measure success and failure in equal measure, striving for high conversion rates.
• Maintaining & building of pipeline in IP CRM tool (Salesforce