Business Development Manager

at  ESB

Vacancy Number: 26226
Commercial
Job Type: Full-time
ESB is a purpose led company striving to create a brighter future for the customers and communities we serve, leading the transition to reliable, affordable, low-carbon energy. Today, we operate one of the most progressive electricity systems in the world, with activities spanning electricity generation, transmission, distribution and supply in Ireland, Northern Ireland and Great Britain, and an international energy consulting business.
With almost 8,000 employees we invested €1bn in infrastructure last year, contributed over €2bn to the economies we operate in and distributed over €2m across a range of community initiatives. This requires us to bring the best of our capabilities together to deliver innovative and value-driven solutions that enable our customers to live low-carbon lives. ESB strives to foster an effective and inclusive culture where people engage, challenge and feel connected to our purpose, colleagues, customers and community.

POSITION DESCRIPTION

ESB Smart Energy Services (SES) develops and delivers an integrated energy management solution for large energy users in the UK and Ireland. We work in partnership with our customers to create long term shared value, SES designs, develops and delivers tailored solutions which include, energy efficiency, onsite generation and demand management technologies.
We are seeking an experienced and energetic Customer Solutions Business Development Manager to help us attract new customers, and to manage and grow our customer accounts. The role is a customer centric role requiring close collaboration and engagement with each customer to design, develop and deliver the best technical and commercial solution to meet their needs.

• Design and implement a strategic sales plan that expands the company’s customer base and establishes a strong presence in the market
• Identify and develop commercial opportunities with new customers
• Achieve sales turnover and profitability in line with the sales plan
• Achieve growth sales targets by successfully expanding the customer base
• Present sales, revenue and realistic forecasts to the management team
• Account management and customer satisfaction
• Negotiate commercial agreements with customers
• Account budget preparation and management
• Preparation of presentation and proposals to obtain new orders including proper review of customer specifications and commercial requirements
• Coordinate and resolve customer service issues whilst providing an opportunity to add revenue in the future
• Maintain outstanding working relationships with key strategic clients, enhancing retention and new sales through referrals and references
• Support project delivery to meet customer’s expectations
• Support and mentor the wider Sales team in the business unit
• Fully knowledgeable of product offerings, competitors and external factors
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

The successful candidate will be expected to:

• Have substantial knowledge & experience of new technologies for decarbonization including Heat Pumps, Battery Storage, Photovoltaic and Electric Vehicles
• Research markets and clients to drive informed business development
• Undertake pre-sales activity including development of high-level business case / cost benefit analysis for new opportunities
• Ability to work across divisions and with sales, solution architects and operational staff to deliver complete solutions, products and services
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Suggest new services/products and innovative sales techniques to increase customer satisfaction