Business Development Manager for Lending

at  GCash

Business Development Manager for Lending
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

1. Basic Lending Industry knowledge and product knowledge with deep understanding of client needs

• Ability to identify customer needs and relate it to product offerings which will be beneficial for the customer

3. Project Management Skills

• Ability to influence, lead and manage people across the organization in executing account programs or initiative

ROLES AND RESPONSIBILITIES

Does (The tasks / responsibilities that the role performs to address requirements in Key Result Areas)

1. Sales and pipeline management

• Prospect for potential customers using various direct methods such as calling and face to face meetings, and indirect methods such as networking
• Drives the entire sales cycle from initial customer engagement to closed partnership
• Makes presentations to senior managers and decision makers
• Able to discuss basic lending products and services relevant to the customer
• Identifies points of negotiation and points to close deals

1. Business Development

• Scopes and understands the key processes and financial transactions of accounts to provide valuable lending solutions to partners
• In-depth understanding of the partner and partnership; knows what the business and partnership is all about and interjects how our lending services can help them or their network
• Develops programs to help ensure lending usage KPIs are met
• Develops strategy and go-to-market approach to optimize loan performance and to close partnerships

1. Account Management

• Responds to, acts on, and monitors the immediate resolution of partner concerns

a. Replies to emails within 24hours

b. Returns calls and SMS of partners within 4 hours

• Ensures simple issues and customer concerns are resolved, with the help of support groups within SLAs and escalates issues to IS when necessary

1. Reporting

• Complies to management systems and requirements to submit complete and accurate reports on time (i.e. pipeline, eligible base and loan take-up reports, etc.)

Displays (The Knowledge, Skills, and Behaviors indicating how tasks / responsibilities will be performed)

1. Basic Lending Industry knowledge and product knowledge with deep understanding of client needs

• Ability to identify customer needs and relate it to product offerings which will be beneficial for the customer.

1. Confidence and Professionalism

• Able to carry a face to face discussion and basic negotiation with key contacts (internal and external)

1. Project Management Skills

• Ability to influence, lead and manage people across the organization in executing account programs or initiatives

1. Performance Driven

• Can assert own point of view, will own and drive initiatives and issue resolutions until desired results are achieved.
• Able to get the organization to help him achieve desired results or resolve issues for the customer.

1. Excellence and Integrity

• Reliable and dependable
• Equipped to provide high-quality work and service to customers and internal partners
• Shows respect for self and others
• Responsible and takes accountability for actions whether good or bad
• Trustworthy, especially with classified information and high-risk tasks

Delivers (specific outputs / tangible results produced by the role; resources responsible for)

• Tracks the progress or partnerships or sales funnels
• Conducts presentations to customers
• Monitors leads generation/ eligibility from the partnerships to conversion/ loan take up
• Development strategy for target key industries
• Timely submission of weekly/ monthly reports
• Other ad hoc tasks deemed necessary to meet kpis

QUALIFICATIONS (Minimum requirements in terms of experience and background, skills and competencies for sourcing purposes)

• Bachelor’s degree holder or equivalent qualification.
• At least 5 years experience in Business Development, Partner Management, Sales
• Lending background/ experience a plus
• Excellent communication and presentation skills
• Good interpersonal skills and a team player
• Good organization skills and has ability to multitask
• Focused, driven, goal-oriented
• Adaptable to the needs of the business