Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools. With more than 300 production facilities and sales organisations in over 90 countries, 40,000 employees worldwide, and sales of 12.6 billion Euro, the Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia

CANDIDATE REQUIREMENTS:

• Tertiary qualifications in relevant fields (Business) and/or formal sales training highly regarded
• Experience within a manufacturing/building products/construction materials industry is preferred however not essential
• Strong selling, negotiation and conflict resolution skill
• Strong verbal & well-developed written communication skills
• Strong analytical skills demonstrating sound business acumen
• Demonstrated ability to efficiently multi-task and meet required deadlines
• Ability to work autonomously and build long term relationships
• Intermediate proficiency with managing data in spreadsheets and CRM systems
• Effective presentation skills to applicable audience
• Valid driver licence required

ABOUT THE ROLE:

Knauf is seeking a passionate, experienced and reliable Business Development Manager to assist in the sales growth across our Residential Segment.
Reporting into the Residential Sales Manager, this role will predominantly focus on new growth within the Residential Housing Segment across Melbourne Metropolitan and the Geelong Regions. Ensuring segment sales & profitability are met in line with targets and customer satisfaction levels are maintained. Customer management will include, but not limited to, both Residential Housing and key Residential Housing Contractors.
You will have a disciplined approach at ensuring all relevant market and sales activities are being reported through our CRM system (Salesforce) and maintaining customer records. You will also be responsible for generating sales revenue in line with agreed sales plans and budgets, in addition to developing long-term business relationships with existing and prospective customers. Having a strong desire to create new business opportunities will be key to this role.
This role will be based in Port Melbourne, Victoria.

ROLE RESPONSIBILITIES:

• Undertake sales activities within segment/region to achieve budgeted targets and take corrective action as required
• Contribute to the development of customer and segment plans, identifying new opportunities for value added products and services through account plan management
• Conversion of market leads on building approvals into profitable sales to Knauf
• Monitor selling expenses and pricing to ensure profitability targets are achieved
• Develop strong multilevel relationships with targeted customers and segment decision makers
• Resolve complaints in a timely manner and institute changes to reduce or eliminate reoccurrence
• Ensure business transactions are conducted in a legal and professional manner
• Manage and maintain existing customers; identify opportunities for increasing sales to the existing customer base
• Analyze trends and future market needs
• Proactively seek opportunities to develop expertise and capability through personal development training, technical training and project experience
• Maintain knowledge of competitor activity and product and report market trends and changes to direct manager
• Contribute to accurate customer and competitor information in our CRM
• Ensure appropriate recording and reporting of sales activities in our CRM system
• Ensure all required administration tasks are completed as required in a timely manner