Business Development Manager (m/f/d)

at  Dentolo Deutschland GmbH

ABOUT DENTOLO:

We don’t just offer insurance. We create solutions tailored to needs. Founded in 2015, dentolo builds and operates holistic insurance solutions, radically centered around you. We believe in offering a solution for everyone’s individual needs, so that they and their loved ones can be more carefree. Our solutions are built through conversations with our customers, teams and market specialists. We call this our expert insurance approach. Today, every fourth new online customer in Germany chooses us as their partner for dental and pet health insurance. Our first two brands, dentolo and petolo, are rated 4.5+ of 5 on Google - unlike any other provider. We are customer-obsessed experts that love working together as a team. Our culture is built on collaboration, fast execution and bold actions, always caring about the customer first.

Bilingual Skills:

• Fluent in French and English

YOUR ROLE IN A TEAM:

Flexible and Hands-On:

• Ready to assist in setting up the product in France and support sales, customer service, and claims-related build-ups.

Organize and Implement:

• Steer and execute key activities for the successful launch of the pet vertical in France.

Assist Management:

• Support the Country Manager in overseeing all operations within the French market, ensuring profit, revenue, cash, and quality targets are met.

Develop Teams:

• Aid in the management and development of local teams in various roles such as sales, customer service, and claims management.
• Work in close collaboration with the Ops & Sales teams at the headquarter.

Customer-Facing Activities:

• Engage directly with customers to support sales and provide excellent customer service.

Market Analysis:

• Continuously analyze the market and adapt business strategies to meet customer and market needs.

Liaison Role:

• Act as an intermediary between central core services, business entities, and local market and customer requirements for the pet vertical.

External Stakeholder Management:

• Engage with key stakeholders within Zurich Germany & Group.

Leadership and Connectivity:

• Support the Country Manager by connecting teams and processes and displaying leadership qualities.

Bilingual Skills:

• Fluent in French and English.

Customer Facing Roles:

• First experience in customer facing roles, ie. Sales & Customer Service