Business Development Manager Service Sales

at  Vertiv

Requirements:

• Tertiary qualification in Business, Engineering or related field
• 3-5 years experience in service sales
• Business development experience
• Sales experience in service sales, consistently meeting or exceeding targets Customer first mentality and approach
• Ambitious ‘hunter’ mindset
• Strong relationship building skills
• Excellent interpersonal and communication skill

• Drive sales activity to exceed business objectives, sales growth, and profitability targets
• Develop & implement Service Sales strategies to maximise potential in market segment
• Exploit all opportunities for market development within Vertiv’s Service portfolio by collaborating and developing Vertiv’s service value proposition with Services Sales BDM’s and the broader Sales teams
• Identify Service Sales opportunities, produce offerings and initiate activity to sell Vertiv Service deliverable and ensure follow ups for such activities
• Develop account/territory plans and action plans to achieve targets
• Identify, evaluate and acquire new business from clients with existing installed equipment not under a maintenance contract that relates to Vertiv’s assets
• Maintain ongoing communication with existing customers and provide feedback on customer service issues and opportunities
• Assist and participate in customer demonstration or promotional seminars, Data centre assessments, extended warranty etc and deliver on company penetration expectations
• Provides written agreements and quotations to clients and prospects for services
• Effectively handle service sales related customer issues while maintaining customer confidence
• Hunt for Service Contract opportunities to increase contract revenues while maintaining margin objectives
• Work with the National Service Sales Manager to drive grow strategies and market expansion
• Collaborate with Service Delivery and internal teams to improve customer satisfaction and create a seamless and consistent customer experience
• Assess requirements and advise clients on the range of technical service options and provide commercial proposals related to the company’s servicesMaintain ongoing communication with existing customers and provide feedback on customer service issues

Requirements:

• Tertiary qualification in Business, Engineering or related field
• 3-5 years experience in service sales
• Business development experience
• Sales experience in service sales, consistently meeting or exceeding targets Customer first mentality and approach
• Ambitious ‘hunter’ mindset
• Strong relationship building skills
• Excellent interpersonal and communication skills