Business Development Representative

at  James Lane Air Conditioning and Plumbing

James Lane, a Fidelity Building Services Group company, provides a full range of state-of-the-art HVAC/Mechanical services throughout the Wichita Falls and North Texas region. Our commercial clients include those in data & telecom facilities, education, financial, government, healthcare, hospitality, and churches. A company focused on customer service and ethical business practices, James Lane Mechanical continues to deliver innovative industry technologies and services while remaining committed to serving people with the right solutions.
We are currently seeking a Business Service Representative who is highly qualified to join our team in Wichita Falls, Texas.
A Business Service Representative promotes and offers HVAC maintenance plans to new and existing commercial and industrial customers. The focus of this position is to acquire Service Contract Agreements on HVAC equipment. This role requires a proactive approach to identifying and securing new business opportunities, while also nurturing and expanding relationships with current clients to ensure ongoing customer satisfaction and contract renewals.

SKILLS/QUALIFICATIONS

• A successful candidate will have a proven track record of meeting or exceeding sales targets, strong negotiation and closing skills, and be self-motivated with a strong work ethic and ability to work independently
• High School diploma or equivalent
• 3-5 years of related sales experience
• Professional training or experience in the HVAC field is preferred

• Solicitation of new Service Contract Agreements and related service sales in the North Texas and Southern Oklahoma area.
• Develop and maintain relationships with new and existing customer bases.
• Generate and present Service Contract Agreement proposals and service quotes to customers.
• Call on new and aging service quotes to obtain customer commitment.
• Ensure a high level of customer satisfaction is maintained and that sales revenue and contract renewal rates meet or exceed assigned targets.
• Participate in industry and sales training.
• Conduct regular follow-ups with clients to assess satisfaction and identify additional needs.