Business Enablement Specialist

at  CRAJLL Costa Rica

The Business Enablement Specialist requires a strong analytical mindset, exceptional communication skills, and a keen eye for design. The successful candidate will collaborate closely with cross-functional teams to support strategic account goals, create compelling visual data stories, and deliver high-quality materials to both internal and external stakeholders.

Responsibilities:

• Business Enablement
• Build and maintain strong stakeholder relationships to enable collaborative success.
• Contribute to the creation and adoption of standardized workflows, tools, and templates.
• Establish and maintain comprehensive knowledge repositories and resources, ensuring accuracy and compliance.
• Client Deliverables and Communications
• Coordinate the development of accurate and timely client deliverables, including presentations and reports.
• Leverage dashboards, analytics, and CMMS tools to extract data and develop compelling reports on KPIs and other success metrics.
• Assist in developing and delivering clear and engaging internal and external communications.
• Assist in gathering and analyzing communication-related data.
• Collaborate with stakeholders to collect content, insights, and success stories.
• Verify accuracy and consistency of communication materials, ensuring compliance with branding guidelines, regulatory requirements, and corporate communication policies.
• Maintain communication channels, such as newsletters and email aliases.
• Coordinate and support planning of internal and external events as needed.

Qualifications:

• Bachelor’s degree in Business Administration, Communications, Marketing or a related field required.
• 2+ years of experience in a similar Administrative, Communications or Business Support role.
• Proficiency in Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint). Adobe Suite and Graphic Design skills preferred.
• Intermediate or advanced English level of communication.
• Meticulous attention to detail and proofreading skills, ensuring accuracy and consistency in communication materials.
• Ability to interact and collaborate with a wide range of staff, including senior levels.
• Strong writing and editing skills, with the ability to tailor messaging for different audiences and platforms.
• Strong analytical skills, with the ability to gather and interpret data for communication insights.
• Superior organizational skills with exceptional ability to prioritize multiple tasks and meet deadlines.
• Proactive and solution-oriented approach, anticipating needs and taking initiative.
• Discretion and professionalism in handling confidential information.
• Familiarity with the real estate industry and understanding of business operations are a plus.

• Business Enablement
• Build and maintain strong stakeholder relationships to enable collaborative success.
• Contribute to the creation and adoption of standardized workflows, tools, and templates.
• Establish and maintain comprehensive knowledge repositories and resources, ensuring accuracy and compliance.
• Client Deliverables and Communications
• Coordinate the development of accurate and timely client deliverables, including presentations and reports.
• Leverage dashboards, analytics, and CMMS tools to extract data and develop compelling reports on KPIs and other success metrics.
• Assist in developing and delivering clear and engaging internal and external communications.
• Assist in gathering and analyzing communication-related data.
• Collaborate with stakeholders to collect content, insights, and success stories.
• Verify accuracy and consistency of communication materials, ensuring compliance with branding guidelines, regulatory requirements, and corporate communication policies.
• Maintain communication channels, such as newsletters and email aliases.
• Coordinate and support planning of internal and external events as needed