Business Intelligence Analyst I

at  Teachers Federal Credit Union

JOIN OUR TEAM

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America’s Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

SUMMARY:

The Business Intelligence Analyst I creates reports, visualizations, dashboards, and metrics that provide business insight and aid business decision-making.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in data analytics, information science, finance required
• Minimum two years financial or business analyst experience required
• Knowledge of Financial Institutions and/or Credit Unions preferred

• Produce reports and perform meaningful quantitative or qualitative analyses addressing impactful business issues or questions
• Own the delivery of analytical requests, ensuring they are completed on-time and within scope
• Write SQL to query a data warehouse in order to answer questions from a variety of business owners and stakeholders
• Lead the development of automated dashboard solutions and reports that allow non-data savvy users to generate insights and answer questions in a self-service fashion
• Develop and refine reporting framework showing the health of key performance metrics
• Develop strategies to collect information on member demographics and segmentation
• Identify sources of input data and acquire them from external sources when necessary (surveys, articles, physical documents, public databases, online forms)
• Develop and maintain statistical and spreadsheet models for forecasting, scenario planning, and other predictive analysis
• Analyze large amounts of data, summarize insights from analysis, and clearly communicate analytical findings in a cohesive story
• Responsible for data inquiry from enterprise solutions such as Salesforce CRM; including Financial Services Cloud, Marketing Cloud and Tableau CRM
• Support A|B testing tasks with exploratory analysis, sample size calculations, and test analysis
• Supports the department efforts to improve data mining
• Works in close partnership with the team members from across the organization to gather requirements and develop analytic solutions to address business needs
• Performs other duties as needed upon request by immediate supervisor