Business Intelligence Analyst

at  Pacific Sunwear Stores LLC

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Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.
Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.
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ABOUT THE JOB

Pacsun is seeking a detail-oriented Business Intelligence Analyst with a deep understanding of the apparel retail industry and exceptional data analytics skills. The ideal candidate will have hands-on experience with MicroStrategy and Manhattan Active Omni Supply Chain Intelligence and demonstrate strong ability to bridge the gap between business stakeholders and technical teams. Primary responsibilities include managing requirements gathering, driving data-driven insights, and overseeing business intelligence change management to support informed, strategic decision-making.

Responsibilities

• GATHER BUSINESS REQUIREMENTSWork closely with cross-functional teams, including not limited to merchandising, planning, inventory management, product development, supply chain, store operations, finance and accounting, to gather and analyze business requirements related to retail data, reporting, and analytics.
• DATA ANALYSIS & INSIGHTSAnalyze data to uncover trends, opportunities, and risks. Provide actionable insights that drive improvements in retail performance and merchandising strategies.
• REPORTING & DASHBOARD DEVELOPMENTDesign, develop, and maintain customized reports in MicroStrategy and Manhattan Active Omni Supply Chain Intelligence that meet the specific needs of Pacsun’s business teams, ensuring data accuracy and clarity.
• STAKEHOLDER COLLABORATIONServe as the bridge between business stakeholders and technical teams, ensuring that reporting and BI tools align with business needs and objectives.
• DATA INTEGRITY & QUALITYEnsure the accuracy and integrity of retail data by working with IT and business teams to resolve data discrepancies and improve data quality across all BI systems.
• AD HOC REPORTINGDevelop ad hoc reports and analyses to address specific business questions, providing timely and accurate insights to stakeholders.
• USER TRAINING & SUPPORTTrain and support business users on BI tools and dashboards, ensuring they can effectively leverage data for decision-making and process improvements.
• CONTINUOUS IMPROVEMENTIdentify opportunities to enhance existing BI processes, tools, and reporting systems, and work with teams to implement improvements that boost efficiency and effectiveness.
• AI & ADVANCED ANALYTICSStay up-to-date with emerging trends in AI and advanced analytics, exploring ways to integrate innovative technologies into Pacsun’s BI strategy to drive retail transformation.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Information Technology, Data Analytics, or a related field.
• Minimum 3 years of experience as a Business Intelligence Analyst or similar role, specifically in retail.
• Hands-on experience in reporting and analytics.
• Excellent analytical and problem-solving skills with the ability to interpret complex retail data.
• Proficient in Microsoft Office tools, including PowerPoint, Excel, Visio, and MS Project.
• Strong communication skills (both oral and written), with the ability to effectively collaborate with business executives, stakeholders, and technical teams.
• Experience leading meetings with cross-functional teams, including business leaders and technical resources.
  Salary Range: $73,424 - $83,000

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

OTHER CONSIDERATIONS:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Responsibilities

• GATHER BUSINESS REQUIREMENTSWork closely with cross-functional teams, including not limited to merchandising, planning, inventory management, product development, supply chain, store operations, finance and accounting, to gather and analyze business requirements related to retail data, reporting, and analytics.
• DATA ANALYSIS & INSIGHTSAnalyze data to uncover trends, opportunities, and risks. Provide actionable insights that drive improvements in retail performance and merchandising strategies.
• REPORTING & DASHBOARD DEVELOPMENTDesign, develop, and maintain customized reports in MicroStrategy and Manhattan Active Omni Supply Chain Intelligence that meet the specific needs of Pacsun’s business teams, ensuring data accuracy and clarity.
• STAKEHOLDER COLLABORATIONServe as the bridge between business stakeholders and technical teams, ensuring that reporting and BI tools align with business needs and objectives.
• DATA INTEGRITY & QUALITYEnsure the accuracy and integrity of retail data by working with IT and business teams to resolve data discrepancies and improve data quality across all BI systems.
• AD HOC REPORTINGDevelop ad hoc reports and analyses to address specific business questions, providing timely and accurate insights to stakeholders.
• USER TRAINING & SUPPORTTrain and support business users on BI tools and dashboards, ensuring they can effectively leverage data for decision-making and process improvements.
• CONTINUOUS IMPROVEMENTIdentify opportunities to enhance existing BI processes, tools, and reporting systems, and work with teams to implement improvements that boost efficiency and effectiveness.
• AI & ADVANCED ANALYTICSStay up-to-date with emerging trends in AI and advanced analytics, exploring ways to integrate innovative technologies into Pacsun’s BI strategy to drive retail transformation

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required