Business Intelligence Consultant

at  Verizon

WHEN YOU JOIN VERIZON

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

Your mission will be to help us properly mine raw data and support key insight propagation that informs decision making across Verizon Business Group. You’ll be analyzing data and creating data visualizations that drive business action. Working across the company, you’ll use your analytical and visualization expertise to identify trends, issues, and opportunities, all with the goal of improving the customer experience and finding ways to make our business even better.

Responsibilities include:

• Supporting data analytics for the Digital and Customer Experience team, working to organize data and present it in a manner that is easily interpreted and can be actioned.
• Working with multiple sources of data and identifying the best way to connect data sets.
• Crafting results presentations and regular communications for senior management that provide key business insights.
• Customizing each presentation specific to audiences based on background and knowledge of data presented.
• Mining media, customer journey, and lead data to highlight performance and opportunities for improvement.
• Turning raw data into logical information for reporting, dashboarding, and visualization.