Business Intelligence Support
at EX Squared LATAM
Remote, , Ireland -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 14 Feb, 2025 | Not Specified | 14 Nov, 2024 | 1 year(s) or above | Computer Science,Systems Engineering,It Service Management,Telecommunications,Customer Service,Teamwork,Mysql,Technology,Solution Delivery | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
BECOME AN EXPERT AS A BUSINESS INTELLIGENCE SUPPORT
The main responsibility is managing tickets related to user requests and functional incidents on platforms managed by the IT Service team, ensuring efficient task follow-ups and project completion.
COMPETENCIES AND REQUIREMENTS
- Education: Minimum of eight semesters in Systems Engineering, Computer Science, or Telecommunications.
- Technical Skills:
- Intermediate Excel proficiency
- Basic SQL and MySQL knowledge
- Familiarity with ITIL frameworks for IT service management
- Experience: At least one year in an N1 application support role.
- Other Skills: Strong customer service, teamwork, problem-solving, and proactive solution delivery.
About us: EX Squared LATAM is a premier solution provider of a broad range of outsourcing services, combining proven expertise in technology and project execution for companies searching for high-quality software development solutions. We specialize in delivering the best technical solution and enhancing that solution creatively by working closely with stakeholders to understand the business context.
How To Apply:
Incase you would like to apply to this job directly from the source, please click here
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:1.0Max:6.0 year(s)
Information Technology/IT
IT Software - Other
Other
Graduate
Proficient
1
Remote, Ireland
