Business Management Analyst, Journey Specialist - TD Asset Management

at  TD Bank

JOB DESCRIPTION :

As a Business Management Analyst, you will actively consider how to maximize value, assess how the product or the delivery process can be continuously improved, contribute to a positive work environment, and ensure that the work embodies the Agile principles of transparency, collaboration, and engagement.

JOB REQUIREMENTS :

• Knowledge of products and processes used in the institutional investment industry
• Knowledge of Commission Sharing Arrangements
• 3+ years relevant experience
• 2+ years project delivery or Agile- related delivery experience
• Project management experience are considered an asset
• Scaled Agile Framework (SAFe) experience operating in scaled agile delivery is considered an asset
• Strong communication skills, verbal and written

THE OBJECTIVES FOR THIS ROLE INCLUDE THE FOLLOWING:

• Support the development of epics, stories & tasks aligned to the journey objectives, and help deliver the business’s strategic priorities.
• Lead & support workstreams tied to business functions.
• Act as source for innovation, pulled through customer insights and creating a better customer/employee experience.
• Ensure key partners are fully engaged in your workstreams, and that the solutions you help develop thoughtfully take into account stakeholder feedback.

COMMISSION SHARING ARRANGEMENT SPECIFIC RESPONSIBILITIES:

• Providing ongoing operational and reporting services for the Commission Sharing Arrangements
• Providing list of users of the Eligible Goods and Services to Regulatory and Policy Governance group
• Maintain specified books and records related to Commission Sharing Arrangements
• Instructing the Commission Sharing Arrangement broker-dealer to pay soft dollars to the Third- Party providers.

General Pod Responsibilities:

• Continuously align with Product Owner and/or Product Group Owner on overall strategic vision, product delivery roadmap and user story design, development, and completion oversight
• Proactively manage business, technology, and vendor stakeholders to obtain inputs needed for product development in a timely manner and actively communicate to Business and other Journey/Platform members, product changes and backlog priorities.
• Facilitate conversations with multiple stakeholders to obtain feedback for backlog management where competing priorities may exist
• Deliver financial results for the product / product suite via operation of all available ‘levers’, create and deliver business cases to achieve strategic business results (acquisition, retention, customer experience, engagement, and market share
• Participate in Scrum or Kanban events (e.g. stand-ups, retrospectives) to express new ideas for improving product value or delivery efficiency and share with leadership as appropriate
• Proactively engage business process partners to ensure customers or end-users are prepared for application and Day 2 process changes
• Proactively raise issues that impede the efficient delivery of customer-focused increments
• Adhere to enterprise frameworks or methodologies that relate to activities within the Journey
• Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate) to make product delivery decisions and escalating to Product Owner and/or Product Group Owner as appropriate.
• Monitor and keep abreast of emerging issues, trends and evolving regulatory changes to the regulatory environment and partner with the Product Owner to consider impacts or changes to product strategy as needed
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite