Location: UK - London, UK - Birmingham, UK - Hatfield, UK - Manchester | Job-ID: 210340 | Contract type: Standard | Business Unit: Customer Success & Service Delivery

ABOUT US

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.

CCEarlycareer

• Learn about Computacenter’s core service offerings, develop your leadership skills and work towards industry-recognised qualifications

• Build strong long-lasting relationships with your customers and account teams to understand your customer’s business objectives and goals and add value to new and existing service

• Learn about Computacenter’s core service offerings, develop your leadership skills and work towards industry-recognised qualifications

• Build strong long-lasting relationships with your customers and account teams to understand your customer’s business objectives and goals and add value to new and existing services

• Lead customer and internal service review meetings to keep track of service performance, and key actions to ensure services are being delivered in line with contractual obligations and strategic goals
• Develop your knowledge of our technical services and commercial policies to ensure your customer’s services run efficiently and the customer is happy
• Manage the operational costs and revenues, forecasting for new business opportunities and reporting on the financial health and performance of your customer account
• Identifying growth opportunities and working alongside the customer in helping them with their business and technology challenges.
• Sharpen your presentation and communication skills by presenting to customers and the account and leadership teams on account strategy and performance.

• Analyse key performance metrics and trends to look for ways in which you can provide additional value and innovation to improve or grow services

• Exposure to a global corporate environment with an opportunity to work with colleagues across the world (e.g. Spain, France, Germany, South Africa)